Address About the Role
Uber is seeking a proactive and strategic Chief of Staff to serve as a partner to our APAC Regional General Manager (RGM). We're looking for a collaborative lead who thrives in a dynamic environment and is committed to driving impactful change.
The candidate would work closely with the APAC Regional General Manager, the Leadership team across Country GMs, and cross-functional leaders on key priorities and strategic projects.
The Chief of Staff’s mission is to make time, information, and decision-making more effective. You will be pivotal in optimizing operational efficiency, facilitating communications, mobilizing teams, and driving key initiatives forward.
Your Impact in Role
Strategic Planning and Execution: Collaborate with RGM and other leaders to develop and implement strategic initiatives that align with the company's goals and objectives. Monitor progress, manage business reviews, track key performance indicators, and drive necessary adjustments. Act as a trusted advisor to the RGM, offering insights and recommendations on various business matters.
Operational Excellence: Identify opportunities to optimize operational efficiency and effectiveness. Streamline processes, optimize workflows, and lead cross-functional projects to achieve operational excellence.
Project Management: Lead and manage special projects assigned, collaborating with various teams to achieve project goals within defined timelines. Monitor project progress, identify potential roadblocks, and implement solutions to keep projects on track. Anticipate and mitigate project risks, escalating issues as necessary to ensure successful outcomes.
Stakeholder Management: Act as a liaison between the RGM and internal/external stakeholders, fostering positive relationships. Work with leadership toward clear, efficient, and accountable decision-making.
Communication Management: Develop and execute effective communication strategies, ensuring consistent and transparent messaging across the region. Prepare communication materials, presentations, and reports. Ensure timely dissemination of information and alignment of messaging across the region.
Decision Support: Provide data-driven insights, analysis, and recommendations to assist the RGM in making informed decisions. Conduct research, prepare presentations, and contribute to strategic discussions. Utilize data-driven approaches to support decision-making and drive continuous improvement.
Change Management: Drive organizational change initiatives by working closely with leadership and teams. Ensure seamless implementation of changes while minimizing disruptions.
Team Collaboration: Foster a collaborative and inclusive team culture that embraces the diverse cultural nuances of APAC. Work closely with cross-functional teams to ensure alignment and cooperation in achieving shared objectives.
Basic Qualifications
Strong track record of performance and impact
A wide range of backgrounds will be considered for this role including operations, consulting, strategy, project management, policy & communications, legal, product operations, strategic finance
The Experience You’ll Bring
Strategic Thinking: Ability to analyze complex situations, think critically, and develop strategic plans to achieve business objectives.
Cultural Competence: Strong proficiency in effectively navigating local nuances and demonstrating cultural competence. Understands diverse cultural practices, adapting communication styles accordingly.
Communication: Excellent written and verbal communication skills. Can effectively convey information to a diverse audience.
Project Management: Strong project management skills, including the ability to manage multiple projects, prioritize tasks, and meet deadlines.
Problem Solving & Analytical Acumen: Problem-solving skills, with an optimistic, solution-oriented mindset to address challenges and seize opportunities. Proficiency in data analysis, ability to extract insights from data, and use them to support decision-making.
Stakeholder Engagement: Skilled in building and nurturing relationships with internal and external stakeholders. Proven skills that can influence, inspire, and drive results through collaboration.
Adaptability: Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities.
Collaborative Approach: A team player who can collaborate across functions and levels to achieve common goals.
Confidentiality: High discretion and ability to handle sensitive information with utmost confidentiality.
Entrepreneurial: A self-starter who loves to own things from start to completion.
