Cib Operations - Securities Services - Head Of Fund Services Anz - Executive Director

APAC Fund Services Operations continues to support the expansion and strong growth of our business across the region. Through material investment in data analytics, platform re-engineering, visualization methods and 'skills of the future' training, the traditional 'operating model' is being fundamentally re-written to better service our client's growth requirements.

Our workforce is equipped with new market-leading platform capabilities and tools to continuously re-design the environment in which it operates. We are seeking a stand-out leadership candidate to be part of the team at the forefront of this growth and transformation journey. The successful candidate will work with the APAC Fund Services operations leadership team to enhance our operational capabilities, drive operational service delivery to our clients and execute on our strategic priorities and programs.

Reporting to the Head of Fund Services Operations APAC the successful candidate will work closely with the APAC Fund Services operations leadership team & partner with regional and global functions.

Your responsibilities will include:

• Demonstrating Operations' ongoing commitment to firm-level strategic priorities
• Operational Leadership role with ownership for functional teams supporting the Fund Services product delivery.
• Represent Operations and the organization in facing off to regulators, clients, and prospects.
• Client facing operational leadership role to ensure that service delivery standards are continuously met and are in alignment with the terms of the client service level agreement.
• Driving people and engagement initiatives.
• Demonstrating Operations' ongoing commitment to firm-level strategic priorities
• Building a network of partners to champion the narrative, and inspire all levels of the operations organization
• Developing a robust, consistent storyline to engage our diverse and inclusive workforce.
• Challenging the status quo to help move the organization forward

To be successful you will need:

• 15+ years' experience in financial services with excellent people management and client relationship skills
• Proven organizational leadership capabilities with a strong emphasis on client satisfaction, culture, risk, and governance.
• A commitment to diversity and inclusivity of thought, excellence in execution, and an attention to detail across all you do.
• A willingness to coach others, and to be coached - and to constructively challenge the status quo.
• Experience in successfully dealing with clients, stakeholders & senior management expectations

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.