Address
Form of work Sydney
Asset Management
Contract or Temporary
The Client Account Manager is responsible for managing all aspects of a portfolio of clients in order to build and maintain effective client relationships and deliver superior client service, ensuring all trustee obligations/operational activities are met in a timely manner.
Ideal candidates will have around 5+ years’ experience in unit trust, managed funds, Trustee and client services experience from either a fund manager, custodian or fund services firms.
Ensure delivery of service and operational excellence in activities in accordance with policies.
Manage Client Relationships across clients including maintaining client relationship plans & conducting regular client visits.
Ensure timeliness of all scheme regulatory lodgements.
Assist Senior Manager and Senior Client Manager to ensure compliance is managed appropriately in accordance with compliance plan controls.
Assist Governance Manager in monitoring service providers including investment managers, custodians/prime brokers and administrators.
Assist with the on-boarding and integration of new business.
Manage the off-boarding of schemes that are winding up.
Develop & maintain operational relationships with key service providers.
Maintain and manage the compliance system for assigned schemes.
Present at the Board and Compliance Committee meetings as and when required.
Participate in disclosure document and fund promotion material due diligence if required.
Manage and oversee the billing for assigned clients.
Review regular reports provided by each client for compliance with scheme/trust reporting and disclosure requirements.
Escalate any legal/regulatory red flags to senior members of the Client Management Team.
Ensure all regulatory lodgements (annual financial statements, tax returns and annual distributions) are completed at year end in a timely manner in accordance with policies and procedures.
Education requirements
Business/Accounting/Economics/Law degree desirable, though any tertiary qualification would be acceptable with appropriate experience.
Experience requirements
Ideally 5 years’ experience in Financial Services.
Excellent client management skills and relationship management experience.
Strong knowledge of the managed funds industry and operational experience (custody/prime broker and administration) relating to managed fund.
Strong process management skills.
Excellent time management skills.
