Client Relationship Manager

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful. Moreover, this is your chance to be part of the success story.

Position Summary:

• Client Relationship Manager (CRM) supports the Client Partner (CP) and acts as the business owner for assigned accounts, managing day-to-day account activities and business-related P&L, while pursuing business expansion objectives.
• Drives profitable growth and new business across multiple account assignments. Develops account plans for review and incorporation by the CP within the broader client strategy, and executes the plan under CP guidance.
• Pursues account growth opportunities and enlists the support of Service Line Specialists (SLSs) and technical teams to develop winning proposals in response to RFPs and RFIs, and to position Cognizant effectively against the competition.
• Ensures accurate forecasts and P&L-related information for roll-up to the CP. Participates in the management of account teams as warranted by opportunity size or CP request

Duties and Responsibilities:

• Build trusted relationships with client stakeholders ·
• Understand the client environment, issues, and priorities ·
• Work with clients to define their problems and co-create solutions ·
• Drive RFPs / proactive bids with regards to renewals, extensions and expansion ·
• Track of industry trends relevant to client business and bring forth proactive ideas and solutions ·
• Serve as the day-to-day point of contact for the clients ·
• Responsible for backlog growth including renewals and extensions of current engagements Lead the onsite project teams and ensure they understand the client environment
• 7+ years of services industry experience in a client-facing consultative or engagement-management role. Business development and consultative account expansion, working with both technical and non-technical audiences
• 5+ years of experience in handling large and complex delivery projects involving off-shore delivery teams.
• Deep understanding of, and experience in, delivery of digital services / solutions
• Experience managing large client P&L, including account reporting and metric assessment·
• Solid understanding of and experience in account- or industry-relevant solutions for prospective accounts to be assigned ·
• Experience in working within targeted industry domains, and familiarity with associated business challenges.
• Proven experience in new business development and leading / managing business activities in a dynamic environment ·
• Experience in working with teams in a matrixed organization to meet deadlines without sacrificing service quality
• Master’s degree in technology, MBA degree, or equivalent experience

Salary Range:
$100,000

Next Steps:
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careers
Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.

About Cognizant:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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Employee Status : Full Time Employee

Shift : Day Job

Job Posting : Dec 05 2022

About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us