Full Time Permanent Opportunity I Monday to Friday I West Perth I Customer Service I Career Progression
Your new company
This company is one of the largest general insurance groups in Australia and New Zealand and are known for a highly customer focused approach in everything they do. We currently have a 12 month fixed term contract based in West Perth for a Client Service Consultant.
Your new role
- Responding to queries on client accounts from amendments to modifications to insurances policies
- Providing administration support to Area Manager, Account Manager & Authorised Representatives
- Completing insurance quotes, renewals, and client retention calls
- Maintain outstanding debtors to ensure debts are managed in line with KPIs
- Develop and maintain strong client and agent relationships
- Great customer service and people skills
- Energy, enthusiasm, and drive to participate in a positive team environment
- Experience in customer service
- Ability to make decisions and work within business rules and processes
- Proven ability to adapt to a fast-paced environment and work to targets
- Understanding of general insurance industry is a bonus but not essential
Full time 12 month fixed contract position with a competitive salary. A working environment that provides professional growth as well as ongoing support and recognition/rewards for our employees who are the face of our company.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
LHS 297508 #2703434
Job ID 2703434 Apply now
ABOUT COMPANY
Sydney, Australia 12100 Employees HR & Recruitment Follow
About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years' experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that's unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today's fast paced world of work, we'll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we're by your side, every step of the way.
Whether you're seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.