AddressWe are working with our Government client to recruit a motivated and skilled Client Service Officer for their Wagga Wagga office. The primary purpose of this role is to provide a high level of support and advice through managing a range of administrative and client service functions.
As a Client Service Officer you will work to provide the organisation's clients with advice and assistance on their housing options. Your day to day functions will include but are not limited to:
- Work directly with clients and their advocates to provide advice and assistance on housing options based on assessment of eligibility and client need and in keeping with relevant legislation, policies and procedures.
- Work collaboratively with internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.
- Support tenancy and community participation initiatives to contribute to harmonious neighbourhoods and stronger communities.
- Manage client information to ensure confidentiality, accuracy and integrity.
To be successful in this role, you must be able to demonstrate the following:
- A valid driver's licence
- A current National police check (or willingness to obtain)
- Customer/client service experience
- Experience in Human/Community Service Sectors preferred but not mandatory
- Willingness to be in the office 5 days a week
The successful applicant will be offered an hourly rate contract through to the end of February 2023.
If this sounds like the right role for you, please click apply now to submit your CV!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
