Job description
We are seeking an eager Client Services Administrator who has a passion for providing excellent customer service. This role will involve regular weekly travel to support our Warren office two days per week.
Findex is building a workplace that is unrestrained by geography and hierarchy. A workplace that is connected through technology. A workplace that values your needs and allows you to be the best version of yourself.
Day to day, you will be supporting our Business Advisory team which includes: Partners, Managers, Accountants and the Client Services/Administration team. You will provide relief support to the reception team and provide exceptional client service. This role will involve regular weekly travel to our Warren office (two days per week).
What will your typical week look like?
General administration duties including lodging tax returns, managing ATO correspondence and ordering supplies
Managing client data, checking reports including timesheets, billings and expenses
Preparing client service agreements and collection of information for the delivery of tax engagements
Invoicing and WIP Management
Communicating effectively and in a timely basis with Advisers, Partners and Corporate staff and ensuring exceptional client service is always provided
More about the perks
Career development and ongoing training support
Health insurance discounts
Employee Assist Program access supporting a healthy work-life balance
Access to Reward & Recognition Benefits program
Comprehensive training including a dedicated buddy
Let’s talk about you!
You are someone with…..
Demonstrated experience using the Microsoft Suite
A genuine team player with a friendly, helpful and constructive attitude
Excellent written and verbal communication skills
High attention to detail and excellent time management skills
More about Findex
Why Findex? #writeyournextchapter
With a focus on empowering our people to work in a way that best meets their needs and those of their team and clients, the career growth of Findex employees isn’t limited by their location. We attract, retain, and promote people who share a sense of purpose and belonging. And we have a passion for creating opportunities for growth and sustainability that ripple throughout metropolitan and regional communities.
Next Steps?
Apply now – we can’t wait to hear from you! Please note, you will be directed to our careers page to apply.
Please note:
Only candidates with valid work rights within Australia/New Zealand in which this position is based will be considered.
This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies.