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Laser Clinics AustraliaSee more

addressAddressErina, NSW
type Form of work5 days ago
CategoryManagement

Job description

Are you someone who loves serving customers, the buzz of retail and takes pride in offering a world-class customer experience?

We have a newly created role that is essential to the success of our Erina clinic! As Clinic Concierge at Laser Clinics Australia, you will be the face and ambassador of the brand.

Our highly valued Clinic Concierge is responsible for ensuring that all our clients have an outstanding customer experience from the moment they walk in, to the time they leave. This role is front-facing to our clients and represents the brand to the highest possible standard. If you love customers, are solution orientated and love the thrill of retail – this role is for you!

YOU WILL BE RESPONSIBLE FOR

Maintaining exceptional clinic standards, ensuring our clinic is pristine, hygienic, and prepared at all times
Meeting KPIs for product sales and client rebookings
Working as part of a high-performing team, ensuring customers are your priority at every point of contact (face-to-face, telephone and email.)
Educate clients on pre and post-care by recommending skin care products
General administration, including recording and reconciling transactions

ABOUT YOU

The ideal candidate will possess:
Exceptional communication skills
Problem-solving skills with solution orientated mindset
Experience in sales and/or customer service (ideally 3-5 years in a beauty retail customer-facing role)
Flexibility to work in a retail environment during late-night trading, weekends, and public holidays
Professional, ethical, and immaculate presentation

PERKS

Generous discounts on treatments and products
Monthly incentives and opportunities to earn bonuses
Top performers get invited to our annual black-tie Gala Dinner, held at a surprise location every year
Access to our Employee Assistance Program
Amazing careers pathways through our ever-growing 200+ clinics worldwide

CAREERS TAILORED TO YOU

At Laser Clinics Australia, we are committed to building a diverse team and inclusive culture where we can be the best version of ourselves. Laser Clinics is the largest cosmetic clinic in the world, specialising in Laser Hair Removal, advanced skin treatments, cosmetic injectables, body sculpting and the high-performing skincare brand, Skinstitut. Every client that enters our clinic is asked “what results are you looking for”. Our team tailors every beauty treatment for every client. That way, every client leaves satisfied with their result.

HOW TO APPLY

To join our inspired team, please submit your resume

laserclinics.com.au/careers

Request

Customer service

Benefits

Employee assistance program
Refer code: 680698. Laser Clinics Australia - The previous day - 2023-10-04 17:40

Laser Clinics Australia

Erina, NSW
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