Address
Form of work Job Description
Location: Melbourne | Northern Metropolitan
Job type: Not provided
Organisation: The Royal Women's Hospital
Salary: Salary not specified
Occupation: Administration/Secretarial, Communications, Marketing and Media, Facilities Management, Finance, Health and Allied Health, Human Resources, IT and Telecommunications, Information Management, Research, Medical, Nursing
Reference: 24817
Quality Improvement Specialist - The Women's Quality and Safety Unit
Ongoing position - Full time or part time roles available
The Royal Women’s Hospital is Australia’s first and largest specialist hospital dedicated to improving the health and wellbeing of newborns and women of all ages. To join the Women’s is to be instrumental in forging progress towards health equity for women from ground-breaking research through to the bedside delivery of multi-disciplinary clinical care.
Creating exceptional experiences is at the heart of everything we do for our patients, their families, and our people across our specialised services within maternity, neonatal and women’s health.
The purpose of the Women’s Quality and Safety Unit is to contribute to the achievement of the Women’s strategic plan and position the Women’s as a leader in quality, safety and clinical excellence by:
Elevating the patient voice and advocating for patients
Prioritising, leading and driving improvement activity
Creating a psychologically safe environment and developing and embedding systems to improve patient safety
Embedding robust clinical governance, risk and compliance practices
Leading and inspiring our organisation through building on our strengths, harnessing our expertise and disseminating our knowledge and learnings
Your contribution
In the role of Quality Improvement Specialist, you will promote a culture of collaborative improvement and innovation and work collaboratively with the clinical leaders and other key stakeholders to identify, scope, design, plan, evaluate and report on quality improvement initiatives.
Your duties will include (but are not limited to) the following:
Convene working groups, workshops, focus groups etc to ensure staff and consumers are engaged as active participants in quality improvement activities.
Assess the effectiveness and appropriateness of current workflows, tools, guidelines etc
Develop / update clinical guidelines and develop new processes and workflows
Coordinate, support and contribute to meetings related to quality improvement. This may include preparing reports, completing meeting actions and contributing to the smooth running and productivity of the meetings.
Ensure improvements are underpinned by evidence and data. This includes reviewing literature, analysing / collecting data (e.g. EMR data, survey data, audit data)
Organise and develop communications materials (newsletters / posters / emails etc)
Identify risks and obstacles that could affect the success of the initiative and escalate to the Director Quality and Safety/relevant Clinical Directors.
Maintain an agile approach to work, re-prioritising activities as required in response to clinical incidents / changes in context etc.
Facilitate the delivery of relevant education, training, coaching and professional support in relation to each quality improvement initiative.
Partner with patients and families to ensure a consumer centred approach to service improvement.
Build capability amongst the clinical staff, supporting others to participate and engage in quality improvement projects (e.g. participating in audits, guideline review, delivering training etc)
About you
To be successful within this role you will need to have:
Experience as a health professional preferably within the public health sector and experience in project management, improvement initiatives and change management
Excellent communication, collaboration and stakeholder management skills and demonstrated ability to work collaboratively and influence outcomes
Our offering
When you join the Women’s you unite with talented people who share your purpose and unwavering determination to advance health outcomes for all women. You will find a workplace that is collaborative, progressive and passionate about learning and working together in multi-disciplinary teams to ensure you find the exceptional in your everyday.
Our staff benefits program includes salary packaging, on-site car parking and childcare (subject to availability), alongside a range of discounted financial, lifestyle and wellbeing benefits provided by our staff benefit partners. To learn more, please visit: www.thewomens.org.au/careers/why-work-at-the-womens/staff-benefits/
We are proudly Breastfeeding Association accredited. The Women’s is committed to gender equity principles and our people have an awareness of and sensitive approach to violence against women/family violence matters.
The Women’s is an equal opportunity employer committed to diversity and social inclusion. We welcome applications from culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Islanders, people with lived experience of disability and people who identify as LGBTI.
It is a policy of the Women's to provide reasonable adjustments for persons with a disability. If you need assistance or adjustments to fully participate in the application or interview process, please contact the hiring manager listed under 'Contact Person'
Ready to make the move?
For more information about the position, please see the Position Description attached and apply online by selecting “apply now” below.
All appointments to the Women’s are subject to a satisfactory clearance of Working with Children Check and Police Check.
COVID-19 Vaccination Requirement
Please be aware that in line with the Health Minister's Covid-19 Mandatory Vaccination Order, all workers at the Women's regardless of role, will be required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.
Influenza Vaccination Requirement
In line with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, some health care workers are now required to have their flu vaccination to work in health care. Evidence of vaccination is required.
As this role fits into category A or B of the departments risk ratings, applicants will be required to have been vaccinated against influenza. Evidence of vaccination is required.
All applicants will be required to provide acceptable evidence of their vaccination status.
If you would like to receive this information/publication in an accessible format (such as large print or audio) please call our HR Enquiries line on: 03 8345 2080, or email HR.Enquiries@thewomens.org.au
