Cluster Manager

A unique opportunity is now available

We are looking for a natural leader to take on the role of Cluster Manager - Broken Hill where you’ll be responsible for the overall operations of two outstanding recreational centres in Broken Hill, Far West NSW. 

Broken Hill is a place where arts, culture, heritage, and technology meet. The best of the old and new worlds fuse together here to create a community that embraces the past as it forges a sustainable future.

Whether you’re a local to town, or from elsewhere in the industry and open to experience all that Broken Hill has to offer, this exciting position is one that positively impacts people of all ages and abilities.

About our two centres:

Proudly managed on behalf of Broken Hill City Council, Broken Hill Regional Aquatic Centre is a year-round multi-purpose facility that comprises four swimming pools, water slide, gym and extensive café and retail space. ymcansw.org.au/centres/broken-hill-regional-aquatic-centre/our-centre

Owned by the Y NSW and located in the heart of town, Broken Hill Integrated Wellness Centre is an extensive health and wellness centre that includes two large gym areas, group fitness studio, spin room, creche, café and retail. The centre also includes two tenants that provide disability services and primary health services. Built in the early 100’s, the centre features a blend of heritage and modern-day architecture. In January 2019, the centre opened after a $5.4 million redevelopment which was largely funded by the NSW Government. ymcansw.org.au/centres/broken-hill-ymca/our-centre

About your new role:

Reporting to the Area Manager, the Recreation Cluster Manager is responsible for the overall operations of the two recreation centres within their remit, in particular, driving business and programs within the operating budget and contract compliance requirements. The Cluster Manager has responsibility for staff management, financial planning, management and reporting, sales and marketing, risk management, program and service development including strong evaluation techniques and strategies. Most importantly we are looking for the right person who can create key community connections with local organisations to ensure our centres continually meet the needs of the local community.

We are looking for a dynamic, natural born leader with significant management experience in the recreation, leisure, fitness or sport industry to drive the success of our sites in Broken Hill. You will have an understanding of and experience in developing and delivering community-based recreation, wellbeing and activity-focused programs in the community.

The successful candidate will also have the skills to manage, develop, inspire and motivate staff across the portfolio. You will come with a reputation for thinking strategically with substantial commercial acumen. The role will see you working across the two locations and leading the senior management team which consists of a mixture of coordinators and team leaders. You will also be required to meet contractual obligations that relate to the management of the Aquatic Centre on Council’s behalf. 

 What you will come with

• Significant industry knowledge and experience of at least 3 - 5 years facility management responsibility at Manager; Assistant Manager; Centre Co-ordinator; or similar level
• Demonstrated high level communication skills including written and verbal reporting
• Knowledge of Community Recreation
• Knowledge of Facility Contract Management
• Experience in managing staff
• Experience in financial management including developing and managing budgets
• Highly developed observation and reporting skills
• Ability to direct and oversee the planning, development, implementation and evaluation of appropriate programs, both centre-based and community-hosted, which reflect the needs of the local community.
• First Aid and CPR qualifications

Additional desirable qualifications

• Pool Lifeguard
• Pool Operations

Given the unique nature of the recreation industry, candidates must be flexible to meet the needs of the Centre including some early mornings, evenings, weekends and public holidays work as required.

Recreation

Our Recreation Team is a close-knit community of energetic people-people, with a passion for staying active and helping others. From our Duty Managers and Customer Service Officers, to our Instructors and Coordinators, the team are responsible for transforming our 24 Recreation Centres into warm, inclusive and safe spaces – providing access to health, fitness and recreation opportunities for those who need it most. As part of The Y family, you’ll be responsible for the care and wellbeing of vulnerable and underprivileged young people, always acting with integrity and respect to provide fun and meaningful experiences, safely. We’ll reward you with perks like flexible hours and free facility membership, and support you to build valuable people, leadership and life skills – all while you make a difference to your community.

Who What Y?

The Y NSW is a profit-for-purpose organisation focused on healthy living, social impact and empowering young people. We operate 24 recreation centres, 53 out-of-school-hours care services, and two camping locations which employ 1,500 staff across NSW –  and fund our diverse range of enriching community programs.

We believe in building a diverse, inclusive workforce that reflects the communities we serve. We encourage people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures, including people of Aboriginal and Torres Strait Islander heritage, to apply.

Vaccination Policy

This position involves direct contact with vulnerable persons who have an increased risk of COVID-19, including children. It is a condition of employment that successful applicants provide evidence of compliance with YMCA NSW's COVID-19 Vaccination Policy prior to commencing.

Commitment to Safeguarding

At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we embed Safeguarding into everything that we do to make sure Children and Young People are kept at the front of our minds in all our programs and services. We also ensure that all our candidates are appropriately screened to make sure that the right people are in the right roles to keep our children and young people safe.