Silva Coffee Roasters is a family owned company in the Yarra Valley, dedicated to roasting delicious coffee and customer service excellence.
This position is responsible for delivering coffee, building & maintaining customer relationships and troubleshooting barista & equipment enquiries for cafe partners across Melbourne and wider Victoria.
Apply your coffee industry experience, great people skills and technical know-how to be our expert on the ground.
Responsibilities:
Delivering weekly coffee orders to our café and industry partners on Tuesday and Wednesday
Cultivate positive and strong relationships with our existing café and industry partners
Support baristas to troubleshoot coffee issues (eg; grind adjustment, brew recipe)
Preventative maintenance during delivery run or scheduled works (eg; seals, screens)
Navigate assigned routes and adhere to time schedules
Record deliveries in POD system
Barista Training role available for an experienced candidate
We are looking for someone with:
A passion for specialty coffee
Coffee industry experience
Excellent customer service and communication skills
A highly motivated and positive attitude
Exceptional attention to detail
An ability to develop and implement strategies to improve business efficiencies
A clean and full Australian Drivers Licence (manual licence required)
Barista Skills an advantage
As a family-owned business we value hard work, integrity and personal growth. This is a great opportunity to work in a strong, supportive team with the potential to expand within the business.
Work vehicle and fuel card provided for the working days.
Please include a Cover Letter with your CV and application, we look forward to hearing from you.