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Form of work Fast paced, high growth service environment
Excellent Salary package, to attract the right candidate
Become the subject matter expert for your allocated market segment
Join a highly successful business, going through strategic growth nationally
About the Role;
Our Client is the market-leading manufacturer of on-site Wastewater Treatment Systems in Australia. In addition to sales and installation, they also provide routine preventative maintenance, warranty and unscheduled breakdown servicing to ensure the ongoing health of their Treatment Systems. With a market share of over 80% in South East Qld, they are committed to providing consistent, quality servicing to their national client base.
This is a newly created pivotal role as part of the Senior Management Team. This role will see you responsible for managing the service division of the business, with the main emphasis being to have input into and develop effective processes and procedures to drive the strategic growth of the Service Divison. This will include developing sales strategies, generating leads and managing the in-field servicing team. You will also be building effective relationships with customers, industry bodies and key decision makers to enable you to build a sales pipeline, drive customer satisfaction and ultimately grow company profitability.
This exciting role will suit an experienced Commercial Service/Sales Manager, who has experience within wastewater treatment or with an in-field servicing team within similarly aligned industries.
Benefits:
Opportunity to work for an established industry leader who has been in operation since 1969
Make your mark in the commercial growth strategy of the service division
Use your commercial prowess to contribute to management with respect to forward planning, business growth and new products and services
Participate in industry forums, trade shows and events
On-going career development, training, mentoring and volunteer opportunities available
Duties:
Develop sales strategies to ensure the business achieves a competitive advantage
Provide a high level of Customer service and account sales management
Prospect customers in identified areas & drive the lead generation process through customer acquisition, eg; Sales Pipelines, Contracts, Orders and Payments and Customer Relationship Management
Manage a sales portfolio to deliver contract volume, margin, cost and EBITDA targets
Ensure delivery of agreed customer performance targets and ensure both customer and Servicing commitments are delivered in a timely and cost-effective manner
Develop accurate sales forecasts aligned with business development plans
Develop efficient systems to manage and optimize in-field servicing agents, vehicles and service van inventory
Develop capabilities across the business to offer value-add services and products to new and existing customers
Skills and Experience:
Minimum five years management and industry experience within a service based business
Proven track record of sales lead generation and delivery
Well-developed desktop skills in Microsoft Office Suite applications
Ability to work autonomously with a high level of organisational & time management skills
Ability to meet deadlines, complete projects and manage multiple tasks in a continuously changing business environment
Strong written and verbal negotiation and communication skills
Self-motivated, confident, and capable of engaging at all levels of a customer’s business
Teamwork attitude and behaviour
Excellent Decision making and problem solving ability
Current driver’s license (Essential)
Ability to travel as required
How to apply
All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today! Please note only candidates that meet our client’s selection criteria will be contacted.
Job ID: LB11772/2.0
