Commercial Officer

Organisation / Entity: Department of Customer Service
Job category:
Administration and Clerical
Procurement | Project/Program Management
Procurement | Tender Process/Evaluation
Procurement | Purchasing & Supply Logistics
Job location:
Central & North Coasts - Newcastle & Hunter Valley / Gosford, Central Coast and Region
Central & North Coasts - Newcastle & Hunter Valley / Lismore & Far North Coast
Regional NSW / Bathurst & Central West NSW
Sydney Region / Sydney City
Job reference number: req23545
Work type: Full-Time
Total remuneration package: $101,947 - $112,849 + Superannuation
Contact: Shaily Chouhan
Contact email: shaily.chouhan1@customerservice.nsw.gov.au
Closing date: 05/12/2022 - 09:59 AM
Targeted / Identified:

Commercial Officer- Ongoing

Flexible location – role can be based in Sydney / Bathurst / Gosford / Tweed Heads

Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share

An exciting Ongoing opportunity has arisen for a Commercial Officer to join the NSW Telco Authority, a rapidly growing part of Digital.NSW within the Department of Customer Service.

The successful candidate will be working across large ICT categories. Undertake a range of administrative activities to support project procurement along with operational activities and assist stakeholders to manage and deliver sourcing activities to effectively meet organisational and business objectives. This role is part of a collaborative team who value individual input and offers genuine flexibility.

You will be joining a friendly, fast-paced, dynamic and diverse team who is passionate about keeping people and places safe.

We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.

The role sits within the ICT Team in the Commercial Unit of NSW Telco Authority.

Opportunities this exciting don't come around often. Don't let this one pass you by!

In this role you will:

• Assist Senior Commercial Officer in analysing supplier performance across a range of contracts and monitoring compliance levels in accordance with contract management plans.
• Administer straightforward contracts to ensure accuracy of pricing, scope variations, updates to terms and conditions.
• Identify and implement opportunities to optimise contracts, contributing to ongoing improvements to products and service delivery.
• Preparing correspondence including briefing notes and procurement documentation ensuring effective records management and reporting.
• Maintain contract records in contract management application.
• Assist in coordinating and responding to queries from internal and external stakeholders.
• Collaborate across business units to deliver value for money and deliver procurement outcomes.
• Comply with policies, processes and frameworks during the contract administration and management life cycle

To be successful in this role you will demonstrate:

• Demonstrated experience in procurement and contract management.
• Well-developed written communication and interpersonal skills, including the preparation of procurement and technical documents.
• Ability to liaise, consult and negotiate with a range of stakeholders.
• Good level of conceptual, analytical and problem-solving skills with the ability to identify and highlight key issues.
• Proven ability to plan, prioritise and organise workloads to agreed timeframes.

What we need from you:

An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

For enquiries regarding this position, please contact Jyoti Thakur on jyoti.thakur@customerservice.nsw.gov.au

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority

Salary Grade 7/8, with the base salary for this role starting at $101,947 base plus superannuation + leave loading + accrued flex leave + continuous professional development opportunities.

Click Here to access the Role Description. For enquiries relating to recruitment please contact Shaily Chouhan via shaily.chouhan1@customerservice.nsw.gov.au.

Closing Date: Monday 5th December 2022 at 9.59am

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

Our Commitment to Diversity, Inclusion & Flexibility

We are committed to diversity, inclusion, and new ways of working.

The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via shaily.chouhan1@customerservice.nsw.gov.au or .