Address- Ongoing role, 35 hours per week.
- Clerk Grade 5/6. Base salary from $93,295 to $102,941per year (depending on experience) plus superannuation and annual leave loading.
- Customer facing role, extensive travel within NSW is required, including some weekends
- Location: Sydney CBD or Newcastle
We have an exciting role within the Customer Experience division supporting community engagement activities across NSW. As a motivated Community Education specialist, you will assist in organising and sometimes presenting Community Education sessions and events that build brand awareness and community knowledge about the importance of Estate Planning documents.
About NSW Trustee and Guardian
NSW Trustee and Guardian provides a range of multidisciplinary services including Will-making, estate planning, executorship and trustee services. We also provide financial management and guardianship services for some of the State’s most vulnerable people. We write approximately 12,000 estate planning documents each year.
About the Customer Experience Division
The Customer Experience division provides a wide range of specialist support for NSW Trustee and Guardian divisions including, Community Education about Wills And Estate Planning, marketing, brand, campaigns and customer communications, media liaison, customer advocacy support and service design.
About the role
This role is responsible for assisting with the strategy, planning and coordination of Wills and Estate Planning Community Education activities. This includes organising stands at community expos and events and group presentations. In doing so, you will be representing the organisation and will travel across NSW. You will interact with people from diverse community groups including culturally diverse, Indigenous, elderly, culturally and linguistically diverse groups.
This role will help NSW Trustee and Guardian to build and maintain strategic partnerships and collaborative relationships with community groups. You will use community events and presentations to help increase knowledge in the community about the importance of having a Will and other Estate Planning documents, and how and where NSW Trustee and Guardian offers these services.
Essential Requirements
To be successful in the role, you must have:
- Experience drafting and/or handling enquiries about Wills, Power of Attorney and Enduring Guardian documents.
- At least 12 months experience in providing community or customer education about Wills and Estate planning.
- Highly organised, able to manage complex calendars and prioritise activities
- Proactive can-do attitude and able to generate new and innovative ideas.
- Strong collaboration skills to build relationships with diverse customer groups.
- Excellent presentation and writing skills.
- Ability to complete some travel to regional locations in NSW.
- Current NSW Drivers Licence
- Ability to work some weekends and public holidays
Sound like you? Apply now!
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes all genders, people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.
What we offer
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:
- Work-life balance with flexible work options including flexi-leave
- Leave options including 14 weeks parental or adoption leave
- Career development including study leave
- Fitness Passport with discounted membership to a range of gyms across NSW
For more about joining us, visit the Careers page on our website.
How to apply
- View the role description
- Read: writing your job application for tips with the application process.
- Complete the online application on iWorkforNSW. Only applications submitted via the iWorkforNSW online portal will be accepted
- Do not email applications
- Do not submit applications on LinkedIn
- Submit a resume (maximum 5 pages)
- Attach a cover letter (maximum 2 pages) addressing the following:
- Outline how you meet the capabilities of this role, as specified in the role description.
- Provide examples of when you have demonstrated the key knowledge and experience, and essential requirements of this role, as specified in the role description.
Closing date
Applications close 19th June 2024. 11:59 pm
Enquiries
Please note:
- If you need an adjustment to the recruitment process or in the workplace, please let us know as soon as possible.
- Offers of employment will be subject to reference checks and relevant clearances.
- A talent pool may be created for future ongoing, temporary, and part-time roles, and is valid for 18-months.
