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Form of workAssist in the implementation of performance improvement programs & initiatives
Fulltime position working Monday - Friday based in Christmas Island WA
About the Role
We are seeking an experienced Compliance Officer to join the team at Serco’s Christmas Island Immigration Detention Centre (CIIDC), reporting to the Compliance Manager. You will ensure the centre complies with the contract and customer requirements, and Serco policies through strong administration practises. You will identify areas where performance may be improved, assist in the implementation of performance improvement programs and initiatives. This position will maintain the national Quality Management System and support other management systems such as Health & Safety, Environment or Food Safety where necessary. You will assist with internal audits, and support the external audit program, collect and analyse data for the monthly KPI reporting process and manage document control systems. This is a fulltime position working Monday – Friday.
About You
You will manage a continuous process of contractual compliance to assess all aspects of performance within the centre. Training in internal auditing, performance management, business management or management systems, such as Quality, Environment, Safety Equivalent industry experience working in a highly controlled environment. You will have strong written and verbal communication with a high attention to detail. You’re a respectful and professional person who demonstrates exceptional moral values in everything you do.
To be successful in this role you will have:
- The highest levels of personal integrity and ethical behaviour
- Ability to identify areas where performance may be improved, assist in the implementation of performance improvement programs and initiatives
- Conduct internal audits, and support the external audit program
- Collect and analyse data for the monthly KPI reporting process
- Manage a continuous process of contractual compliance to assess all aspects of performance within the centre
- Equivalent industry experience working in a highly controlled environment
- Familiar with management system standards, including one or more of ISO AS/NZS 9001:2001, ISO AS/NZS 14001:2004, ISO AS/NZS 4360:2004, ISO AS/NZS 4801 and HACCP
- Knowledge of risk and compliance processes and quality assurance procedures
- Skills in examination, questioning, evaluation and reporting
Serco and Proud
At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.
To learn more please visit www.serco.com/aspac
Join Us
If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.
Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
By joining Serco you will have access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (Networks) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
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