Coordinator, Commissioning & Alliancing

Are you passionate about making a difference in the lives of those living in rural and remote areas of Western Queensland? We are looking for an experienced Coordinator building and continuously nurturing stakeholder relationships to foster great healthcare outcomes If you or someone you know is up for the challenge, keep reading!

The Role

Covering a period of extended leave, the Coordinator, Commissioning & Alliancing is responsible for coordination, planning and commissioning with our alliance partners and other providers to integrate multidisciplinary team-based models that connect individuals with the broader health and social care systems in Western Queensland. 

Key Responsibilities and Accountabilities

1. Support the Senior Manager and Primary Care & Chronic Disease team in reviewing and developing commissioning alliances including the Nukal Murra Alliance for the Social and Emotional Wellbeing Framework, Child and Family Health Framework & First Nations Workforce Strategy. 
2. Positively engage with Aboriginal & Torres Strait Islander Community Controlled Health Services (AICCHS) and local primary health care service providers, provider networks and other PHNs to better co-design, commission, integrate and deliver services in accordance with the identified complex needs (Health Needs Assessment) of the local communities. 
3. Apply change management principles with a particular focus on health providers introducing and developing new systems that support a virtual model of care platform.
4. Obtain input from Aboriginal or Torres Strait Islander community-controlled organisations to ensure programs are planned and delivered in a culturally appropriate manner. 
5. Work in collaboration with WQPHN practice support staff to enhance General Practice cultural capability and competency. 
6. Collaborate with internal teams to ensure all activities support WQPHN’s commissioning model, data requirements, QMS and the annual work plan (AWP), Health Needs Assessment priority planning, Funding Contracts, National PHN Performance and Quality Framework (PPQF), and build cross-team capabilities. 
7. Support the Senior Manager with management of relevant programs, conducting regular reviews of service level agreements, KPIs and assigned program budgets to ensure financial systems are being followed and that budget controls and program acquittal targets are being achieved.
8. Support the Senior Manager with implementation activities for the Reconciliation Action Plan as may be delegated to ensure that activities are culturally sensitive and inclusive. 
9. Provide a regular update on key achievements, challenges or potential risks and issues, particularly relating to contract performance, service delivery and regional workforce management.
10. Contribute to service integration initiatives such as improving access for target groups, Closing the Gap, integrated care models, case management of complex chronic conditions, prevention and early intervention strategies.
11. Contribute to staff training and support professional collaborations or forums and quality improvement networks.
12. Undertake other such duties and training as may reasonably be required and which are consistent with the level of responsibility of this position. 

The Right Person

The successful candidate will possess: 

• Demonstrated understanding of the AICCHS sector in Western Queensland and programs specific to Integrated Team Care and Social & Emotional Wellbeing. Experience in an equivalent position is highly desirable.
• High level understanding of the health, social and emotional wellbeing needs of regional, remote and rural communities including the commissioning and contract management of health and wellbeing services. 
• Highly developed interpersonal communication skills to build and maintain internal and external relationships, with the ability to engage a range of communities and community leaders. In particular, vulnerable groups such as Aboriginal and Torres Strait Islander people, older persons, children and young people and those in the Child Protection system, and individuals with a lived experience of Mental Health, Suicide Prevention, Alcohol and or Drug issues.
• Strong understanding of the role that social and philosophical systems, cultural values, traditions, rules and beliefs play in Indigenous Governance and how things are done and the ways people organise themselves and relate to each other.
• Ability to work with minimal supervision, manage conflicting deadlines and demonstrate effective problem solving skills which includes conducting meetings and facilitating respectful stakeholder consultations.
• Demonstrated ability to prepare clear and concise business communication documents including reports, budgets, agendas, minutes, and general correspondence.
• Competence in Microsoft Office (including SharePoint) and other office productivity tools, with aptitude to learn new software and systems. 
• Hold a current driver’s licence, unrestricted for work purposes. 
   

Our Working Environment

Ideally, this critical role will be based within the WQPHN region in Longreach, Mount Isa, Winton or Roma; however, applicants are welcome to apply from across the state. Hybrid work-from-home arrangements also apply. The remuneration package for this role includes attractive tax-exempt salary packaging options.

Our Commitment to Reconciliation 

WQPHN is committed to undertaking all work within a culturally inclusive, sensitive and safe framework that supports Reconciliation. The WQPHN Reconciliation Action Plan shows our commitment and dedication to embedding reconciliation initiatives into our everyday work.

Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all WQPHN positions.

How to Apply

Applications should include your current resume accompanied by a cover letter explaining your candidacy for the role.

Applications close at 5pm on Sunday 30 June 2024.