Creative Services Manager

Special Group exists to “Make Work That Matters” - to commerce, culture, consumers, and careers. Your career. We don't aim just to manage the status quo or get the job done, but to help engineer significant change, leave a dent, and make a real and positive difference.

As the Creative Services Manager for Melbourne, you are the glue that keeps it (and everyone) together, delivering quality resourcing and workflow for the agency. You strive for clarity, ensuring everyone knows

what needs to happen, and when, so that projects can continue moving through the agency in a seamless fashion. You are always looking forward, anticipating potential issues, and connecting all the dots.

Key Responsibilities:

Ensure efficient and effective workflow through the agency. From client briefs, through strategy, creative development and execution.
Schedule all creative and internal reviews for projects, attending where possible to ensure project is running seamlessly and the right people are engaged at the right time.
Work with Business Management to ensure sufficient time and resource is allocated to project schedules and SOW
Collaborating with Creative Services Manager in Sydney, allocate projects to creative / design teams in consultation with CCO's and ECD
Identify potential resource issues, communicate solutions to relevant parties and action accordingly
Liaise with recruiters and freelancers as needed, ensuring HOO has approved associated finances
Track creative and design vacation, ensuring coverage and updating resourcing tool
Review project allocations against project requirements, working with business management to ensure they're scoped correctly and flagging when we're at risk throughout project duration.

Skills:

Ability to scope projects and resources based on project requirements • Proactive, positive, and solutions-focused approach
Collaborative nature and willingness to get your hands dirty when needed Strong organisational skills and ability to juggle multiple projects at a time