AddressLooking for a bank with real people, making real connections?
MOVE Bank is a customer owned bank with the important purpose of providing great value banking solutions within our community and to customers across Australia. We are proud of our 55-year heritage, as well as our strong historical ties to the rail industry. We help people who want more than just a competitive rate, simpler documentation or a greater return. We also offer something more ‘human’ — a bank that understands that ‘value’ is not just financial — it’s also service, people, community, connection.
We are looking for talented professionals who share our vision of creating real connections with our customers, and across our teams. We know what our customers need from a bank, the non-negotiable, the functional — we also know that there are things customers should get — but rarely do — connection, support, understanding.
We’re here to make banking the way it should be.
The Team
MOVE’s Credit and Lending Operations team is responsible for home and consumer lending application, including verification, assessment and approval, documentation, funding and settlement, maintenance throughout the loan, together with Discharges.
A small, experienced and dedicated team, we are looking for an office professional who thrives on delivering exceptional service, is motivated by positive relationships and working with people who help each other to succeed.
The Role
Ensuring a smooth path to credit assessment your responsibilities will include:
• Management of the Credit team’s documents in-box
• Pro-actively follow up outstanding information to complete loan application
• Order identity checks, valuations, title searches and other reports to support the loan application
• Verify information, including authenticity and correctness
• Redact and save documents
• Progress loan applications to assessment within service levels
• Liaising with MOVE’s brokers, members and lending specialists
• Assist with monthly, quarterly and annual reporting as required
• Contributing to operational excellence and high performance
The Person
To be considered for this role you will need a minimum of 1 years’ experience in a similar role.
This may include with a Broker, Mortgage company or Bank.
You will also:
• Be an Australian permanent resident
• Have a can-do and mature attitude, with a drive to help members and Brokers with their settlement requirements
• Operate with energy and passion for administration (like, you love it!)
• Enjoy working within processes and procedures
• Demonstrate your experience as a team player each day
• Communicate with professionalism and positivity
• Be adaptable when the pace changes, with great time management
• Curious about the lending and mortgage process, with a learning mindset
• Strive to meet (and exceed) member expectations
• Love a laugh and bring some fun to the workplace!
Benefits of the Role
• Access to personal/professional development through our partner provider the Australian Institute of Management (AIM).
• Free travel to and from work with our free GoCard Travel Card
• Annual business-wide incentive program
• Additional leave benefits, such as extra recreational leave, and extra paid parental leave
• Hybrid and flexible work discussions available (following successful qualifying period)
• Wellbeing programs including: free corporate massages, yoga, and get reimbursed for participating in wellbeing activities
• Be part of a team where your contribution is valued through our recognition program
• Discounts on insurance and loan products
• Salaries that are reviewed annually
Why work at MOVE?
See why some of our current employees joined MOVE:
‘The idea of working for an organisation that 'does good' for their members rather than being strictly profit driven. Further, my initial contact with team members during the interview process was a big part of why I was so eager to work here’.
'I was attracted by the fact that it was member based having more of an intimate approach. I love the fact that this is a smaller organisation that allows you to feel like you belong’.
Work for a financial institution that makes a real difference in the lives of its members. Our commitment to the needs of our members and delivering exceptional personalised service is the cornerstone of everything we do and the foundation of our success.
MOVE Bank actively embraces diversity in the workplace and are committed to being an Equal Opportunity Employer.
To learn more about MOVE and our culture, go to https://movebank.com.au/careers You can also follow us on Facebook or LinkedIn.
Please be advised that only shortlisted candidates will be contacted regarding their application.
