AddressAbout TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named State Winner of the 2023 Large Training Provider of the Year at the prestigious Queensland Training Awards and the Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be a part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
In TAFE Queensland, North region, we have a strong focus on workplace culture and we value employee collaboration, strong leadership and high performing teams. We believe that every employee has a role to play in “making great happen” through the embodiment of the following core values and behaviours in all that we do:
- Safety First
- Focusing on our customer
- Taking responsibility
- Showing initiative
- Working together
Your Opportunity
We have an exciting temporary part-time (0.4FTE) Customer Experience Officer available to join our Client and Commercial Services team at TAFE Queensland’s Normanton Campus to December 2024.
The Customer Experience Officer provides an efficient, effective and timely range of administrative services to customers and staff, in accordance with the organisation’s policies and customer service standards.
This position reports to the Delivery Support Coordinator.
Salary
The salary range for this position at the AO3 (0.4FTE) pro rata is $29,470.45 - $33,145.92 (gross) per annum.
Benefits
- Five (5) weeks recreation leave (annual accrual)
- Flexible work options (e.g. Purchased leave, compressed hours, telecommuting)
- 12.75% Superannuation and Salary packaging options available
- Remote Area Incentive Scheme payments may be available to eligible candidates
- Locality Allowance
- Professional development and study assistance available
- Wellbeing initiatives and social responsibility programs
- Access to Employee Assistance Program
- Access to private health corporate plans and corporate discounts (e.g. Fitness Passport, Apple products, Dell products, Lenovo products)
- Comprehensive Domestic and Family Violence (DFV) support options
- Work at Home Software (e.g. Adobe and Microsoft software)
- Employee discounts or deals related to work-at-home software, Apple products, Dell products, Lenovo products, fitness passports, and private health insurance.
- Annual staff recognition awards and years of service recognition
- Pride Network for LGBTQIA+ employees and allies
- White Ribbon Australia Accredited Workplace
- Free car parking
How to apply
If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:
- A detailed resume;
- A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
- The contact details for two referees (one of whom is your current supervisor)
Closing date: 3 June 2024
Job Reference Number: TQ2024-546
For further information, please contact:
Maree Evernden, Delivery Support Coordinator
0481 483 *** or **************@tafeqld.edu.au
