Date Posted
Category
Salary
Job type
Work model
Level
Location
Company

VMCHSee more

addressAddressWantirna, VIC
type Form of workFull time
CategoryAccounting & Finance

Job description

  • Customer Service Superstar
  • At Home Aged Care Knowledge – HCP & CHSP
  • Wantirna Location

 

About the role

The Customer Relationship Coordinator is responsible for managing new At Home Aged Care enquiries from first point of contact right through to onboarding. Some of the responsibilities include coordinating welcome packs, setting up new clients in Care Link and managing referrals through the My Aged Care Portal.

 

About you

To be successful in this role, you will possess the following:

  • Exceptional Customer Service skills
  • At Home Aged Care knowledge - HCP and CHSP
  • Exceptional interpersonal and communication skills and the ability to demonstrate empathy and understanding to older clients and their families
  • A positive and proactive approach to working collaboratively within the team and the broader community
  • Ability to work autonomously, sound time management skills and ability to prioritise to meet competing demands.
  • Demonstrated ability to use initiative and work under pressure
  • Competency in word, excel and CareLink

 

Why VMCH?

Because the people we employ make it a great place to work! In addition, VMCH will provide you with:

  • A positive and supportive workplace culture 
  • Excellent Salary Packaging benefits
  • Ongoing professional development
  • A competitive salary
  • Employee Assistance Program
  • Paid parental leave
  • Praise program – where we recognise and reward the terrific work of our staff

 

About us

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, compassion, respect, and inclusion aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

 

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

 

To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and Covid Vaccinations, a Victorian Employee Working with Children Check and comply with Child Safety standards. You may also be required to supply an International Police Check. 

 

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.

Refer code: 716316. VMCH - The previous day - 2023-03-28 17:42

VMCH

Wantirna, VIC
Jobs feed

Casual Beauty Advisor - Wollongong

The Body Shop

Wollongong, NSW

Competitive

Lead Planner \ Scheduler - Melbourne

Bechtel

Melbourne, VIC

Competitive

Health Business Analysis

Ntt Data Services

Melbourne, VIC

Competitive

Underground Facilities Maintainer

Newmont Goldcorp Corporation

Tanami, WA

Competitive

Floor Manager - Macquarie

Sephora

Sydney, NSW

Competitive

SAP Time Administrator

Bechtel

Karratha, WA

Competitive

Specialist Customer Service

Abbott

Location Japan - Tokyo

<ANI事業部>Medical Sales Representative、関東

Abbott

Location Japan - Tokyo

<モレキュラー事業部>Ambassador

Abbott

Location Japan - Tokyo

Share jobs with friends

Related jobs

Customer Relationship Coordinator

Business Relationship Manager

The Recruitment Alternative

Melbourne, VIC

3 days ago - seen

Relationship Officer / Sales Assistant

Interleasing

Melbourne, VIC

5 days ago - seen

Customer Relationship Team Leader - Utilities

Atlamgroup

Melbourne, VIC

5 days ago - seen

Relationship Manager - Wealth

Andersen Partnership

$105,000 - $120,000 a year

Melbourne, VIC

6 days ago - seen

Relationship Manager - Projects

Ypm Group

$100,000 - $150,000 a year

Melbourne, VIC

6 days ago - seen

Senior Relationship Manager

Profusion Group

Melbourne, VIC

6 days ago - seen

Provider Relationship Manager

Bupa Dental

Melbourne, VIC

6 days ago - seen

Provider Relationship Account Manager

Bupa

Melbourne, VIC

6 days ago - seen

Provider Relationship Manager

Bupa

Melbourne, VIC

6 days ago - seen

Customer Relationship Manager / Account Manager - KU

Teamkids

Braeside, VIC

6 days ago - seen

Business Relationship Manager

Recruitment Alternative

Melbourne, VIC

6 days ago - seen

Assistant Relationship Manager

Westpac Bank

Melbourne, VIC

a week ago - seen

Relationship Manager (Mandarin & Cantonese speaking)

Myhomecare

Clayton, VIC

a week ago - seen

Assistant Relationship Manager

Westpac

Melbourne, VIC

a week ago - seen

Assistant Relationship Manager

Westpac

Geelong, VIC

a week ago - seen

Relationship & Training Manager

Findex

Melbourne, VIC

a week ago - seen

Senior Relationship Manager

Profusion Group

Melbourne, VIC

a week ago - seen