AddressCreate impact as a Customer Relationship Specialist for our Workers Compensation Team.
Join the largest insurance group in Australia and New Zealand.
Your Role
We have an exciting opportunity for a Customer Relationship Specialist to join our Workers Compensation Team, across our Intermediated Insurance Australia (IIA) division.
In this role, you will be responsible for developing relationships and providing high value services to employers and Brokers, through effective relationship and complaints management. You will also have the opportunity to drive business growth and ensure the retention of desirable accounts.
This is a permanent, full-time position and can be based anywhere in Australia.
About You
- Solid experience successfully interacting and influencing senior stakeholders.
- Demonstrated ability to balance the drive for improvement with Customer, Regulator, and Community expectations.
- Strong leadership skills
- Outstanding communication skills
- Demonstrated ability to maintain customer trust and advocacy.
Applications close Wednesday 24th January 2024 23:59pm AEDT.
ABOUT US
IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.
You’ll know our brands – NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
We’re guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.
We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.
All this shows up in what we offer:
- Grow your financial future with 13% superannuation as standard.
- Flexibility and support so you can live life to the full.
- Receive meaningful recognition through an award-winning system.
- Access up to 50% off home and motor insurance.
- Welcome Back cash bonus when returning from parental leave.
We’re ready for you. Apply today.
Learn more about who IAG is here.
