AddressEstablished in 1997, Dalekit is a thriving Australian owned and operated family business, specialising in the manufacturing of blinds and awnings. As a market leader, we pride ourselves on leveraging the latest technology available globally, to deliver quality products to our customers.
We have an exciting opportunity for a dynamic and motivated Customer Service/Admin person to join our close-knit team based in Windsor. Reporting to the General Manager, you'll be the first point of contact and play a pivotal role in delivering exceptional service to our customer base while supporting the team with administrative tasks.
This would suit a highly organised and motivated individual who has a positive can do attitude and works well in a team environment.
Your key responsibilities will include:
- Deliver superior Customer Service while demonstrating Dalekit’s core values
- Prepare customer quotes and process incoming orders
- Handle customer enquiries and complaints in a timely manner
- Communicate all relevant information to customers such as delivery times and potential delays
- Work with Supervisors when necessary to facilitate and expedite order processing
- Assist with marketing campaigns
- Assist with tradeshows, conferences and company events
Specific Requirements:
- Exceptional verbal and written communication skills
- Confident and professional phone manner
- A proactive learner who takes initiative
- Willingness to work as part of a team to achieve business targets
- Calm under pressure with the ability to manage competing priorities
- Proven experience in conflict resolution, decision making and problem solving
- High level of attention to detail
- Relevant Australian work rights
Information you should know:
- Based in South Windsor NSW
- Parking onsite
- 9am to 5pm, Monday to Friday
For further information please contact Brooke Holmes at **********@dalekitawnings.com.au or Apply now!
