Customer Service Administration Officer (Internal Vacancy)

• Great salary packaging benefits to increase take home pay
• State-of-the-art aged care home in Prahran
• Tram stop and free parking on site

Coppin Centre in Prahran is seeking that special someone who has a bright and warm smile that is welcoming and friendly with residents and their families.

About You

This is an exciting and varied role and requires the expertise of someone who has experience in rostering, front-house reception and exceptional customer service. You will be able to multi-task and juggle administration duties such as banking, drafting written communications, preparing reports and making sure all relevant information at the site is managed. Ideally experience in a similar role or medical administration will be highly advantageous and excellent presentation is required.

Key Requirements:

• 2+ years’ experience in a administration role
• Solid computer skills and proficient in Microsoft Office
• Rostering experience would be ideal
• Able to multi-task, juggle a busy phone and desk
• Excellent interpersonal, communication, customer service and organisational skills
• A general understanding and social awareness of the Aged Care industry and the challenges that the sector faces will be valuable, alongside a compassionate nature and an empathetic approach

As part of your application you will be asked to complete pre-employment checks.

NDIS Worker Screening Check (includes Australian Federal Police Check)

Mandatory Vaccines All aged care workers must be vaccinated against Covid-19 and encouraged to receive the Flu-Vaccine, all successful applicants will be required to provide proof of Covid-19 vaccination prior to commencement.

Royal Freemasons are committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace and influenza vaccine program.