AddressCustomer Service Advisor – Parts
Description
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented Customer Service Advisor to join our team specialising in Customer parts, service and support for our Customer Support Centre in Scoresby
In this role, you will make an impact in the following ways:
Act as the first point of contact for our valued customers across the South Pacific region
Answer Parts related inquiries from customer calls and emails
Assisting with parts interpretation and the provision of required parts
Advise on part suitability and talk your customers through the best solution for the job
Orders and quotes will be received and processed in a timely manner
To be successful in this role you will need the following:
Previous customer service and administrative experience
Adaptability to new software and processes – being comfortable with the unknown!
The ability to prioritise complex tasks
Experience or a keen interest in the Automotive industry or engines highly valued
High attention to detail
Compensation and Benefits
Salary commensurate with experience. Superannuation. Afternoon shift penalty loading. Participation in an annual variable compensation (bonus) program. Salary continuance insurance. Discounts with select private health insurance, PC software/hardware, and a range of vehicles. Annual remuneration reviews and a range of personal and professional benefits.
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Qualifications
Job SERVICE
Primary Location Australia-Victoria-Melbourne-Australia, Scoresby, Distributor RO BR 900
Job Type Experienced – Exempt / Office
Recruitment Job Type Office
Job Posting Nov 4, 2022, 12:38:27 AM
Unposting Date Ongoing
Organization Distribution Business
Req ID: 220008ZV
