Customer Service Assistants And Bar Attendants

The Resort

BIG4 Sandstone Point Holiday Resort is winner of multiple awards including: QLD Hotel Association Best Mid-Range Accommodation, Moreton Bay Awards Tourism Business Award and BIG4 Holiday Parks People's Choice Award 2022!

The Resort is part of the multi award winning Comiskey Group who own and operate Eatons Hill Hotel and Accommodation along with Sandstone Point Hotel which is located right next door.

The resort is located on the shores of the Pumicestone Passage and features villas, safari tents and caravan and camping sites, accompanied by state of the art facilities such as water park, 500 square metre swimming pool, swim up bar and spa.

The Role

We are looking for Guest Service Agents and Bar Attendants who love giving great customer service!!

Your responsibilities will include, but not limited to:

Guest Service Agents:

• Reservations enquiries and bookings
• Checking in and checking out guests
• Handling guest accounts, managing payments
• Dealing with requests and/or complaints in a timely and efficient manner
• Food and beverage service when required
• Replenish and rotation stock in retail shop

Bar Attendants:

• Drink preparation, food service, taking of orders
• Delivery of food and drinks
• Coffee experience (desirable)
• Current RSA - or ability to obtain
• Dealing with requests and/or complaints in a timely and efficient manner

The Candidates:

The successful candidate will have the following skills:

• Previous accommodation/reservation or bar experience is desirable but not essential
• Great personality, high standard of customer service and works well in a fast paced team environment.
• Good communciation and computer skills
• Prepared to be trained in other departments
• Hard working, reliable and with a can do attitude.
• Demonstrated flexibility and the ability to adapt to any situation
• Flexibility to work early, late, weekends and holidays.

Please apply through the ‘Apply Now’ button

Job Types: Part-time, Casual

Benefits:

• Employee discount
• Professional development assistance

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Morning shift

COVID-19 considerations:
Sandstone Point Holiday Resort abides by government regulations and health directives related to COVID-19.