As soon as you enter the building and feel the vibe, you will want to be a part of it !
This well known utilities management organisation is shaping a new approach to contact centres and the total customer experience.
Their unique vision has seen them expand and develop over the last few years with multiple opportunities for their staff to grow into senior level positions.
They aim to transform their customer's experience by putting their existing customers, dealer partners and stakeholders at the heart of everything they do.
What can you offer?
- Desired experience in servicing a vast array of customers and stakeholders through multiple channels
- A high ethos around maintaining sensitivity and confidentiality
- A great attitude and an exceptional customer service mindset
- Proven inspiring and solutions based customer service skills
- Strong conflict resolution experience
- Outstanding and interactive training
- Attractive salary of $32.69 per hour + super
- A fresh and positive working environment
- An amazing manager who supports and motivates their team
- Stable and consistent working hours
- On-going temporary contract with possibility for permanency based on performance
- Long-term progression opportunities, setting you up for career success!
If this sounds like something you've been seeking, hit "APPLY NOW" or contact Chloe Camp at chloe.camp@randstad.com.au if you require more information or would like to further discuss your application.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
Call Centre, Customer Service, Outbound, Inbound, Data Entry, Contact Centre, Customer Support, Client Services, Call Centre Operator
Education
Secondary School/High School