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Form of workThe Role
New year, new you, new job? If this sounds like the way you want to burst into 2023 with then read on. Insignia Financial are growing our team of Customer Service Consultants to join us on 5th February 2023. Our contact centre operates from 8am – 8pm (AEDST) Monday to Friday (with no weekends) and you'll work a rotational roster through those times. With a salary package of $66,000 inclusive of super, this role is a great entry point into the exciting financial services industry. You’ll be providing a high level of service to our existing clients via phone, email and web-based chat in our inbound contact centre. It’s a hybrid role, so a mix of working from both home and the office.
Full paid training starting on 5th February will be provided, to ensure that you can hit the ground running, no financial services or contact centre experience? No worries, the training is specially designed for you. You’ll learn a variety of different products, tasks and systems and be joining a company that truly value their employees and genuinely cares for each person’s career development aspirations. If you’re looking to kick off 2023 with a brand-new role, have always wanted to work in the financial services industry and are passionate about continually learning and provide great customer service, then what are you waiting for? Apply today.
What we look for in successful candidates
Our people truly make the difference, and we are seeking those who want to grow, develop and launch a career with the Insignia Financial Group. The major thing we are looking for from successful candidates is people with a strong desire to provide exceptional care to everyone they interact with. We are also looking for people who are resilient, reliable and hardworking team players – these are the top attributes that all successful candidates have.
To us, it does not matter if you don’t have any previous corporate/financial services experience, maybe you have a retail or hospitality background and are seeking more regular hours and don’t want to work weekends anymore? It’s people like you that we’re after, you’re great at providing a high level of care to customers and genuinely want to try something new, in a company where you can be yourself, work hard and reap the rewards. We can (and will) train you with the product and technical information that you need to know, so if you’re more than ready to shake things up and move into an industry that’s exciting, challenging and fun – this could be your time to shine at Insignia Financial.
If you are selected to move through the recruitment process, you’ll need to be available to attend one of our 1.5-hour online assessment centres which will be held on the following dates and times.
- Monday 28th November 11.30am - 1pm (AEDST)
- Tuesday 29th November 11.30am - 1pm (AEDST)
- Wednesday 30th November 11.30am - 1pm (AEDST)
Benefits
- In return, we offer development opportunities at an ASX top 200 company
- A professional, supportive, and friendly culture
- A range of corporate and lifestyle benefits
The Business
Insignia Financial is one of Australia’s leading wealth management organisations, undertaking a rapid and exciting transformation. The Insignia Financial group has been helping Australians secure their future since 1846. During that time, we have grown substantially to become a leading provider of quality financial services. We now manage and administer more than $200 billion of client monies and are listed on the Australian Securities Exchange in the ASX top 200 (ASX:IFL).
To Apply
Please submit your resume with a covering letter by clicking on “Apply Now.”
Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.
Please note that applications from agencies will not be considered at this time.
Insignia Financial is an inclusive and equal opportunity employer. We encourage applications regardless of race, ethnicity, age, religion, gender, national origin, disability status, or any other characteristic protected by law. If you need assistance or an adjustment during the application process because of a disability, it is available upon request.
Please be aware that Insignia Financial is currently undergoing an Organisational Design process, which may impact future organisational structure.
