AddressKing Carlos Coffee Roasters, an award-winning coffee roastery, is renowned for our exceptional quality coffee and commitment to excellence in the coffee industry thats customer focused. Our dedication to sustainability, innovation, and the art of coffee roasting sets us apart. We provide a vibrant, supportive work environment where passion for coffee and excellence is at the heart of everything we do.
Role Overview:
We are seeking a skilled and passionate Customer Service champion to join our dynamic team. This role is perfect for someone who has a deep love for service, coffee, thrives in a hospitality setting, and delivers outstanding Customer Service.
Key Responsibilities:
- Engage customers, providing them with a memorable experience and detailed knowledge of our coffee offerings.
- Maintain cleanliness and orderliness of the coffee station and related areas.
- Contribute to inventory management and ensure the quality of coffee supplies.
- Participate in ongoing training and development in coffee trends and brewing techniques.
- Training provided to prepare and serve a variety of coffee drinks with excellence and precision.
Ideal Candidate:
- Has a minimum of 2 years of experience Customer Service in a high-paced café or retail setting.
- Possesses a profound passion for coffee and a desire to continuously learn and grow in the coffee industry.
- Exhibits excellent Customer Service skills, with a customer-focused attitude.
- Demonstrates the ability to work efficiently both independently and as part of a team.
- Shows strong communication skills and the ability to engage with customers and team members alike.
- Is flexible with work hours, including weekends, as required.
Why Join Us?
- Be part of an award-winning team where your contributions are valued and recognized.
- Work in an environment that encourages creativity, innovation, and growth in the specialty coffee sector.
- Access to continuous professional development and training in the latest coffee trends and techniques.
- Enjoy a competitive salary, employee discounts, and a supportive workplace culture.
Application Process:
If you're passionate about Customer Service, coffee, love the buzz of hospitality, and are looking for a role where you can make a significant impact, we want to hear from you! Please submit your resume and a cover letter detailing your experience and why you are the perfect fit for the role at King Carlos Coffee Roasters.
Join us and become part of a team that is dedicated to making exceptional coffee an everyday occurrence. We can't wait to meet our next coffee enthusiast
