Address- Western suburbs with convenient on-site parking
- Ongoing position, initially casual with the oppoprtunity to become a long term permanent member of their team
- Full time hours Monday - Friday
- $34.57 per hour
Join Haneco Lighting, a leading specialist LED lighting manufacturer based in South Australia, and become an integral part of a dynamic team dedicated to providing innovative and quality lighting solutions. As a company driven by significant technological advancements and a strong commitment to customer-oriented service, Haneco Lighting prides itself on delivering high-quality products and exceptional support to our valued customers.
As a Customer Support Officer, you will be the frontline in ensuring our customers receive the best service possible. Your primary responsibilities will include:
- Managing large volumes of incoming calls
- Assisting with warranty case processing
- Providing quotations
- Supporting sales and project teams with order management, and following up on deliveries.
Your strong communication and problem-solving skills, along with your ability to handle multiple tasks and prioritize effectively, will ensure high customer satisfaction. Join us at Haneco Lighting and take the extra mile to engage and delight our customers.
We are passionate about innovation, care, ambition, and excellence. Our commitment to innovation drives us to push the boundaries of LED design and energy efficiency, ensuring our products remain at the forefront of the industry. We foster a culture of care, reflected in our exceptional Customer Service and supportive workplace environment. As a Customer Support Officer, you'll play a vital role in upholding these values by providing outstanding support and building lasting relationships with our customers.
