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Form of work Pace Vic is the long standing exclusive recruitment partner of a market leading trading company based in Melbourne's eastern suburbs. As a leader in their field, this organisation has built upon trust and forming long-term win-win partnerships throughout the dairy and meat industries and are now very excited to be expanding their tight-knit, committed team. This organisation is an experienced, globally expanding business who values professionalism, adaptability and holds workplace culture and adherence to company values as their top priorities.
The Role:
This role is responsible for the coordination of customer service activities, as well as managing inventory levels, coordinating imports, as well as overseeing domestic logistics. The role is a primary customer contact for operations and order execution matters.
Key Responsibilities:
Manage inventory levels to ensure efficient supply chain operations and product availability.
Coordinate the import of products from international markets, including preparing necessary documentation and liaising with customs brokers and freight forwarders.
Ensure POD process is in line with company’s process and risk mitigation objectives.
Coordinate warehouse dispatch activities to ensure high service level and company data accuracy.
Receive, process, arrange and confirm domestic delivery orders as received from the Trading team.
Liaising with logistics suppliers (warehouses, transport companies etc) to ensure pick-ups, deliveries and loading deadlines are met for all domestic deliveries.
Assist management, traders and finance with enquiries on the status of any document, delivery, invoice or other matter relating to domestic and distribution business.
Be the primary customer service point of contact for designated customers.
About you:
Minimum 3 years in a supply chain, logistics or customer service role.
Proven experience in inventory management and supply chain coordination, with a focus on imports.
Strong understanding of import logistics, including customs regulations, documentation, and clearance procedures.
Exceptional customer service skills, with the ability to build and maintain strong relationships with clients.
Experience in dairy and/or meat industry is desirable but not essential.
Proficient with MS office and intermediate excel skills.
Meticulous attention to detail
Can-do attitude with Strong organisational skills
If you feel you could be the right fit for this role, please apply via the link or send us and email at brock@pacevic.com.au for more information. If you’re looking for a different role within our specialties and wish to engage our services, we’d love to hear from you. If you wish to discuss this role confidentially or other roles that we are currently recruiting for, please contact Brock on 0411 312 622 or visit www.paceappointments.com.au. Note all applications will be treated with the strictest confidence.
Pace (VIC) Pty Ltd are the experts when it comes to our four specialties: Manufacturing & Technical Operations, Procurement, Sales & Customer Service and Supply Chain & Logistics. Founded in 1990, we have over 30 years of proven success in placing candidates in exciting and relevant roles. Our team is dedicated to working with forward-thinking and inclusive workplaces to find them top talent
If you are interested in this role and have the relevant experience, apply now!
