Exciting Challenges
Answer incoming / making outbound telephone calls
Order entry and processing
Process invoices and credits
Customer support and enquiries
Liaise with freight providers for delivery coordination
Provide assistance to Sales and Logistics teams
Contact
deolekar.vaidehi@au.sika.com
Job Category
Customer Service
We Need Your Skills
Minimum 12 months experience within a Call Centre environment or similar role
A strong understanding of Customer Service principles
Be self-motivated, quick leaner, with a can do attitude
Excellent interpersonal / communication skills and attention to detail
Excellent computer skills / administrative skills
Picture employer branding
Intro
Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 300 factories with over 25,000 employees & an expanding team across Australia.
A little about the Role
We are currently seeking a highly motivated Call Centre Customer Service Officer to join our Customer Service team at our Gepps Cross SA Branch.
Reporting directly to the Customer Service Supervisor, this dynamic, fast paced role will have you working closely with our Sales Representatives, assisting with customer service and advice on Sika products.
Liaising with internal and external customers is a crucial element of this varied role. You'll utilise your customer service skills to provide quality customer service.
Building Trust Every Day
We offer a supportive working environment with a strong, positive company culture
Be part of an ever-growing Global Organisation (currently 18,000 strong and growing)!
We invest in our employees - you will be provided with all relevant training and development
On-site parking
Employee Benefits Program
Please click on the “Apply Now” button and attach a copy of your Resume.
This role is being managed directly & recruited for by Sika Australia's HR team. We will reach out to our preferred agency partners in the rare instance we require additional talent options.
Sika Australia is proud to be an Equal Employment Opportunity employer.
We value and seek diversity in our workforce.