Address
Form of workJob No: SGSC588
Location: Leongatha
ABOUT US
South Gippsland offers welcoming townships, friendly communities and colourful landscapes. You can enjoy green rolling hills, wind-swept beaches and the world-famous Wilsons Prom, right on your doorstep. South Gippslanders enjoy the beauty and freedom of country living with easy access to Melbourne.
As an organisation we pride ourselves on sustaining a close-knit workplace with values based leadership. Our residents and our internal customers expect their services to be delivered efficiently and with minimal fuss. We aim to meet and exceed these expectations.
We seek like-minded colleagues to join our team who are committed to developing a culture of Accountability, Customer Focus and Excellence.
ABOUT THE ROLE
Ongoing Full Time
Hybrid and office based across Leongatha and Korumburra
Salary $66,999 + 10.5% super
Our Customer Service Officers are a key link in the relationship between Council and the community.
Join our vibrant and dedicated team in providing frontline reception and telephone services to our residents and visitors.
Your key responsibilities include:
Assisting with general enquiries
Processing of payments
Providing administrative support to the organisation
ABOUT YOU
What you will bring to the role:
Customer Service / reception experience
Excellent communication skills
A warm approachable manner
Critical thinking and problem solving skills
High attention to detail
Strong computer skills
WHY YOU'LL LOVE WORKING WITH US!
Work-life balance with flexible working arrangements
Rostered Days Off offered for full time roles
Ongoing training and professional development opportunities
South Gippsland is an organisation that is committed to Diversity, Equity and Inclusion. We offer flexibility and a welcoming work environment
Enjoy a variety of changing health and well-being programs and initiatives including flu vaccinations and health checks, discounted gym memberships and Social Club
Diverse range of exciting career paths in full time, part time or casual positions
Mentoring, coaching and secondments
Access to 24/7 Employee Assistance Program
Opportunity to purchase additional leave
Annual Enterprise Agreement salary increments
NEXT STEPS
If you would like to become a part of our team at South Gippsland Shire Council, please submit your application by filling out your details in the following fields and addressing the questions below. This is an opportunity to demonstrate your potential and set your application apart from the rest! You must answer your questions in the fields below, please do not attach them in a separate document, doing so may affect the progression of your application. You will also be required to upload two documents, your resume and cover letter.
Your application will be reviewed after the closing date and we will be in contact via email regarding your progress. Please ensure you check your Spam Folder.
All preferred candidates will be required to complete relevant background checks (including but not limited to police checks, reference checks, medical checks and psychometric testing) prior to the candidate's employment being confirmed.
The outcomes of the background checks do not automatically bar candidates; however will be assessed against the inherent requirements of the job. All successful candidates will be required to show vaccination status prior to commencement.
Enquiries to: Alyssa Knox, Coordinator Customer Service on (03) 5662 9200.
Applications close Midnight Sunday 2 April 2023.
Please be advised any representation via an agency will not be considered. Agencies - no need to contact us, we've got this one.
South Gippsland Shire Council is an Equal Opportunity employer and aims to provide all necessary support to ensure that all abilities and backgrounds are not disadvantaged in the recruitment process. If you require an adjustment to the recruitment process, please feel free to identify yourself as a person with different needs in your application and indicate what type of reasonable adjustment you require. Alternatively you can contact a member of the People & Culture team on 03 5662 9233 and identify the position you are applying for and specify your requirements.
If you are having any issues applying for this position, please call our People & Culture Team on 03 5662 9233 or email humanresources@southgippsland.vic.gov.au
