Job description
Vacancy no: 515473
Work type: Permanent - Full Time
Location: Cambridge
State: TAS
Categories: Administration, Customer Service
Who we are
When you start to think of waste as a resource, it opens up a world of possibilities. Cleanaway is the largest waste management company in Australia providing sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies.
What we offer
An essential services business
High performing business – ASX 100 listed
Cleanaway is an essential services business
Ongoing training and development opportunities
Supportive team environment with a safety-first culture
Income Packaging (benefits) available
Discounts on private health insurance and car tyre purchases
Your new role
Based in Cambridge, reporting into the Customer Service Team Leader
Manage all day-to-day interactions with customer accounts via phone, web, email
Manage customer complaints to resolution, following set procedures
Maintain our CRM Database of customer information
Ensure customer reporting is completed weekly or as required
Work with our customers to help make a sustainable future possible
Your skills and experience
Previous experience in a customer facing role or office environment
Excellent telephone etiquette with the ability to remain calm under pressure
Previous experience in data entry, customer maintenance
Excellent communication and time management skills
Previous experience using CRM tools e.g. SalesForce would be highly regarded
How to apply
Cleanaway is an employer of equal opportunity and encourages and values diversity and inclusion. Female applicants are encouraged to apply. Aboriginal and Torres Strait Islander people are encouraged to apply.
https://www.cleanaway.com.au/
Applications close: 26 Mar 2023 Tasmania Daylight Time
Request
Office experience, Data entry