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Form of work Great Customer Service opportunity with a Council for up to $35/hr + Super | Inner West location!
Your new company
At the heart of this organisation is community - this established Council is seeking a superior Customer Service Officer. This Organisation prides themselves on delivering a high quality customer service to both customers and clients, whilst you are contributing to a Company who are focused on continuous improvement, collaboration and teamwork internally.
Your new role
Your new role working as a Customer Service Officer, you will;
Provide friendly, responsive & accurate information, advice & service to customers via the contact centre
Also assisting the front counter and administrative functions
Accurately capture requests, manage customer enquiries, complaints and applications
Always deliver an excellent customer experience, ensuring client needs and service targets are met or exceeded
Develop positive and collaborative working relationships within the team
What you'll need to succeed
To be successful as a Customer Service Officer, you will have;
Experience within a customer service or administrative environment
Strong attention to detail and demonstrated ability to operate effectively across multiple functions
Fantastic written and verbal communication skills
The ability to work autonomously, multi-task, prioritise and manage time effectively
Strong respect for confidentiality and privacy requirements
What you'll get in return
If you are successful in this role, you will receive a:
Fantastic opportunity to work for a NSW Government Organisation
Position that is Monday-Fri, standard business hours
Ongoing Casual contract with the opportunity to transition into permanent role
Competitive salary up to $35/hr + Super
Supportive and community based team who enjoy working and have fun!
What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
LHS 297508 #2727199
