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Company

New StartSee more

addressAddressCanning Vale, WA
salary SalaryA$35 Per Hour
CategoryCustomer Service

Job description

We are looking for a Customer Service Officer to join our team in Canning Vale WA.

Your new role
In your new role as Customer Service Officer, your function will be to:

  • Answer a high volume of inbound calls and effectively provide resolution, guidance and high-level customer service
  • Assist members of the public professionally and empathetically, while maintaining security and privacy requirements
  • Ensure accurate and timely creation and processing of applications for customers
  • Register and report on issues as required
  • Ensure operational procedures are current and accessible
  • Identify and resolve internal team operational issues

In order to succeed in this role you must:

  • Notable experience within a busy, high-volume call or contact centre
  • Have strong attention to detail and take pride in your work, as well as having strong respect for confidentiality and privacy requirements
  • Be highly empathetic and resilient, with advanced written and verbal communication skills
  • Be tech-savvy and confident navigating between multiple systems at a time, as well as competency with the Microsoft Office suite

If interested, please apply now as we can the interviewing newt week.

Job Type: Casual

Salary: $35.00 per hour

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • Are you Covid Vaccinated
  • when can you start?

Experience:

  • Inbound call centre: 1 year (Preferred)
  • Administration: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Licence/Certification:

  • Drivers licence (Preferred)

Work Authorisation:

  • Australia (Preferred)
Refer code: 285906. New Start - The previous day - 2022-09-21 13:24

New Start

Canning Vale, WA
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