Address- Part time permanent
- National Business
- Onsite Parking
Customer Service role based in the northern suburbs with onsite parking
Your new company
Hays are proud to be partnering with an Australian national manufacturing brand, in the recruitment of a Customer Service Officer. They are a leading Australian business that has been in operation for over 120 years. The company has grown and developed a strong reputation both within Australia and internationally, for the quality of its products.
Your new role
Based in the Northern Suburbs, you'll be working on a part-time basis, four days a week, 9am till 5pm. This position you'll provide a high level of Customer Service to Customers, Internal Sales and Manufacturing team members. Key duties could include but not limited to:
- Provide a high level of Customer Service to current and potential customers but providing prompt, accurate and relevant information
- Entering all sales orders and maintaining stock levels
- Ensure credits and invoices and pricing updates are accurately completed.
- Respond to telephone and email enquiries and resolve any complaints or warranty claims from customers
- Advising customers on backorders when required
- Ensure that management information reports are completed on time.
- Reception duties
- Support all other areas of Customer Service as required.
What you'll need to succeed
- Proven track record in providing exceptional Customer Service.
- The ability to successfully operate and monitor online systems.
- Adaptability and initiative.
- Exceptional attention to detail.
- Ability to work well under pressure, balancing competing demands.
- Established record in producing high quality written correspondence.
- Ability to maintain confidentiality with all company related material and information.
- High level Microsoft Office skills, specifically Excel.
What you'll get in return
In return you'll receive a part time role and the opportunity to work with an iconic brand in a varied Customer Service role. A positive team culture and a focus on a healthy workplace is on offer with an array of great staff benefits.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Emily Nuttall via 6108556 or *************@hays.com.au. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
