Job description
6 month ongoing temp assignment
Hybrid model/WFH
Commitment to Excellence!
World renowned International Co.
Our client, a leading global supplier of technology and services, is seeking an experienced Administrative Assistant to undertake a six month temporary assignment ( may extend). This position is well suited to an individual who is pro-active with a” can do attitude”. This dynamic position involves developing and maintaining detailed project schedules, maintaining document control, continuous improvement in processing and customer service
Responsibilities include but not limited to:
Data entry of customer orders to produce pick list for warehouse.
Answer customer service phone calls in a time defined as acceptable.
Ensure customer is kept informed by open communication, provide ETA, POD & invoice as required
Review orders on back log to determine the reason for delay in despatch.
Follow up ETA’s on outstanding purchase orders.
Prepare quotations for customers in line with delivery time-lines and stock availability.
Provide weekly updates to Customer Service Team Leader to determine work load.
Provide reports to customers as requested by AM or OE Managers.
End to End processing of customer orders to ensure accurate filing and storage of each Purchase Order and Invoiced documents to allow quick reference for each customer order.
Communicate with internal sales representatives on a regular basis to provide feedback and customer updates.
Complete data entry of orders for OE Programmes on a daily basis.
Demonstrated key competencies/qualifications
Strong organisational skills
Strong attention to detail.
Able to troubleshoot.
Outstanding communication skills.
Sound knowledge of databases.
Sound knowledge of MS Office.
Experience in a manufacturing environment (preferred).
Working knowledge in SAP (preferred but not essential).
Flexible working from home options available.
For further details please contact Rosa on 03 9347 7780 or email resume to rosa@micalerecruitment.com.