AddressAs a Customer Service Representative, you will be the first person our customers interact with when they call us.
What your day will look like:
- Answer incoming calls and emails from customers
- Booking customers and organising tradesmen schedules in a logical manner
- Actioning calls related to same-day bookings to keep customers updated with the progress of our plumber's timeline.
- Communicating with customers at various stages of their experience with our company including follow-up calls and
What You Bring to the Role
- a minimum of 1 year of customer service experience
- Problem-solving skills
- Computer savvy
- A proactive and creative mindset
- Time management skills
- Professionalism and commitment to the success of the company will ensure you are considered for this role.
What You Can Expect
- Monday-Thursday working in our office at Eagle Farm 8 am - 5 pm
- Friday WFH!!
- Rotational Saturday shifts - working from home
- Company supplied laptop for use in the office and from home on your allocated Saturday shift
- $25 AUD per hour + superannuation
- Full training provided
- Ongoing coaching opportunities
- An open, friendly and caring management team
If this sounds like a perfect role for you please apply here with your resume.
We look forward to meeting you!
