Date Posted
Category
Salary
Job type
Work model
Level
Location
Company

Vendito ConsultingSee more

addressAddressSydney, NSW
type Form of workFull-time
CategoryCustomer Service

Job description

Sector

Industrial

Job type

Full Time

Contact

0485 873 798

Email

Bryan.chung@venditoconsulting.com.au

Location

Sydney

Salary

60k/year - 70k/year

Reference

-
A position has opened up to be a part of one of the global leading manufacturers in Home Appliances as they are looking for a Customer Service Representative to join their team

The Position

  • Competitive salary package.
  • Diagnosing and Troubleshooting customer enquiries on product issues.
  • Having a clear understanding on parts, part numbers and how they correlate with certain products & issues.
  • Escalating complex issues to respective technicians and management
  • Following up and following through with enquiries until the problem has been resolved.
  • Offer excellent customer service and support.
  • Ensure that customer enquiries are resolved in a timely and efficient manner.
The Candidate

  • Prior experience in customer service/customer care from within the home appliance industry.
  • The ability to clearly communicate troubleshooting solutions to customers before escalate issues.
  • Technically and mechanically minded
  • A strong team player who is willing to grow collaboratively within the company
  • Detail-orientated and capable of multitasking in a fast-paced environment
What’s in it for you?

You’ll be coming on board a globally recognized company within the home appliance space. Whilst playing an integral part in their ongoing success and continuous growth, you’ll also be working within a tight-knit and highly motivated environment that ensures their staff are always taken care of. You will have the confidence knowing you are backed by a global company with on-going support, training and resources from an intelligent and influential leadership team to maintain a long-term career journey.

Request

Customer service
Refer code: 719218. Vendito Consulting - The previous day - 2023-03-30 03:16

Vendito Consulting

Sydney, NSW
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