AddressAbout RetPro
RetPro is a dynamic, rapidly growing specialist retail property service provider. Our pillars of expertise are Shopping Centre Management, Retail Strategic Advisory Services and Retail Leasing.
This exciting opportunity will enable you to join RetPro's team of passionate, high performing and dedicated retail property professionals, based at Armada Arndale Shopping Centre.
Bring your passion for customer service and admin, this position will provide first point of contact for all customers, contractors and retailers at the Centre. The Customer Service role is responsible for customer service duties and day to day administrative tasks, providing information, equipment and assistance as the go to person within the centre management function.
The part-time roster is 30 hours per week (Monday to Friday, 11am to 5:30pm)
Key Responsibilities include:
- Handling and resolving initial customer queries;
- Handling all incoming calls/call redirection, and maintaining the centre directories;
- Maintaining Key cabinet register/audits;
- Assist contractors with Linksafe sign in;
- Traffic count reporting;
- Collating reports and administration support.
Required experiences:
- Minimum 3-4 years customer service/admin experience;
- Experience with Microsoft Office Suite;
- Strong interpersonal skills, and demonstration of initiative;
- Ability to manage multiple and conflicting priorities will be exemplary along with your customer relations skills;
- Experience in retail environment/fast paced environment highly desirable.
Why join RetPro?
- Great career growth opportunities and collaborative team environment
- Additional leave of 2 well-being days off per year and EAP support
- Inclusive and collaborative culture, workplace diversity and competitive parental leave benefits
Please click the 'Apply Now' button below and send a copy of your CV and covering letter.
Applicants must possess full Australian work rights to apply for this role.
