AddressMulgrave Dental Group are seeking a vibrant and knowledgeable Customer Service Representative or Patient Coordinator to join our growing team on a full-time basis, suitable for a former Dental Receptionist or Assistant looking to step into the next stage of your career.
Duties & responsibilities:
- Respond to enquiries and provide reliable information to patients
- Handle inbound enquiries and assist with scheduling consultation appointments
- Call out to patients for follow-ups and to encourage them to their next appointment
- Liaise with other team members to answer any more in-depth patient queries
- Other general daily administration and office management tasks
Experience & attributes:
- Background as a Dental Receptionist or Assistant is highlu advantageous
- Strong computer skills and familiarity with Microsoft Office suite
- Sales or Customer Service experience is highly regarded
- Great knowledge of dental procedures
- Keen time management and organisational skills
- Excellent people skills and ability to relate to people from all walks of life
Benefits on offer:
- Job stability and security
- Regular 9-5 hours
- Work from home options available to candidates with a suitable setup
- Great next step in your career in Dental Practice
About us:
Mulgrave Dental Group’s team brings a wealth of expertise to modern, patient-focused dental care. We foster a supportive environment that encourages excellence and prioritises patient well-being. If you're passionate about delivering exceptional dentistry in a warm and welcoming atmosphere, we'd love to have you with us.
Click the Apply button and send us a copy of your current resume along with a cover letter outlining your suitability – We look forward to working with you!
