Address
Form of workParamatta Location
Contract till end of September
Client Service Representative
Rate: $34 PH + Super
Location: Parramatta
Contract till 01/09/2023 (ASAP start)
Hours: 7 hours PD, 35 hours PW
The Role:
Provide service and support directly to victims of crime through the provision of information, advice registration and management of applications for victims support. The position holder is required to act with professionalism, objectivity and integrity.
Key Accountabilities:
- Work in a trauma informed way to ensure that the needs of the client are holistically addressed.
- Assist in the delivery of client service and support for victims of crime, and ensure a timely service that exceeds client expectations with assistance as needed.
- Provide first contact information and referrals, and process applications for victims support, with assistance as needed.
- Work collaboratively across Victims Services to ensure the effective administration of the scheme, and to identify opportunities to improve our policies, procedures and practices.
- Achieve and exceed all key performance indicators and performance targets.
- Be aware of and comply with all relevant legislations and regulatory framework.
- A current drivers licence.
- Experience working in a related field.
- Ability to exercise discretion and work with an empathetic nature.
If this sounds like you, APPLY NOW!
Only shortlisted candidates will be contacted.
Applications received after the due date may be considered for similar roles.
Natalia Saeck
Recruitment Consultant
W: www.indigeco.com.au
"Indigeco Acknowledges the Traditional Custodians of country throughout Australia and Recognise our Brothers & Sisters Connection to Land, Waters and Community. We pay our Respects to our Brothers & Sisters our Culture & to our Elders past, present & future".
