AddressWe’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.
This opportunity
With a customer service orientation, the Data Centre Facilities Officer is responsible for maintaining, upgrading and the ongoing administration of the TPG Telecom Data Centres. You will be assisting with the coordination of leases, building management, lighting, air conditioning, network cabling, security and stock control. Working with all levels of staff within the business, the Facilities Officer helps ensure our facilities are up to standard and meet the needs of each department and our customers.
Responsibilities
- Look after the day-to-day operations across multiple physical network sites in Victoria
- Manage preventative maintenance program – raising change management requests, facilitating temporary access cards, informing site security & following up on any issues identified
- Contractor management with our various maintenance contractors and suppliers
- Manage spares storage, sorting incoming equipment (new, decommissioned) and updating the equipment database as required
- Actioning customer requests including inductions, provisioning, cancellations and audits
- Supporting the Enterprise, Government and Business Sales teams as required, eg assisting with queries in relation to our data centres
Knowledge and experience
- Experience in Telco, IT or data centre related
- Current drivers’ licence and own vehicle as some travel within the metro area will be required
- You will have a logical and methodical approach and good problem-solving skills
- Excellent customer service skills are a must as you will be dealing with internal and external customers
- Demonstration of attention to detail, time management and organisational skills will be highly favoured
Benefits and perks
- Flexible hybrid way of working (from home and office)
- ‘Stay Connected Mobile’ – Access to a free mobile plan
- ‘Stay Connected NBN’ – Access to a free NBN 100 plan
- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
Our TPG Telecom Spirit
We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.
Bolder and better together!
Don’t meet every single requirement? Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference!
We’re all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to APPLY NOW regardless. You may just be the right candidate for this or perhaps another similar role with us.
#LI-SM1 #LI-Hybrid
