Job description
6 Months Contract (with the view to extend, or turning permanent)
Global Technology Company
Newcastle NSW Location (On-site office)
Our client a leading global technology company is currently looking to hire an experienced Desktop Support Engineer to be part of their IT Support team for one of their enterprise clients based in New Castle NSW.
This is a Level 1 and Level 2 site-based Desktop Support role within the client and involves face-to-face support of all client end users.
Key Requirements:
Deskside Support with Level 1 and Level 2 knowledge.
Hand on experience in Laptop / Desktop Imaging.
Must have knowledge in deploying Operating system (Windows 10/11) using SCCM or equivalent tool in corporate company.
Must have trouble shooting skills in helpdesk for Desktop/Laptop issues.
Desktop operation and support experience - Installation, configuration, administration and maintenance of ongoing usability of desktop, computers, peripheral equipment and software within established standards and guidelines.
Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Recommends and / or performs upgrades on systems to ensure longevity.
Works with procurement staff to purchase hardware and software.
Assesses functional needs to determine specifications for purchases; Orders computer supplies.
Knowledge in MAC Operating Systems is an added advantage.
Customer service orientation and ability to work in a team.
Ability to perform in adverse situations.
Contract Rate: $25 - $30 per Hour + Super
To APPLY please send your CV to Nisha by hitting the APPLY button below. Got questions? Contact Nisha on nadhikari@genesisit.com.au
Request
Help desk, Customer service, Computer skills, Desktop support, SCCM