Development Officer

$67K – $80K Total Remuneration Package

$60K – $72K Base Salary

Location: Maroochydore

Vacancy No: 2927

Permanent - Full-time

Applications close: Monday, 19 September 2022 11:59pm AEST

Why work with us?

There is no better place to live and work than on the Sunshine Coast, especially with an outstanding organisation like Sunshine Coast Council.

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

Development Services enables sustainable development for the community on the Sunshine Coast by working with industry stakeholders to achieve timely, customer focused development assessment services, advice, and advocacy in the areas of planning, engineering, environment, landscape, building, plumbing and legislative compliance.

Work as part of a highly effective and motivated multi-disciplinary unit responsible for the provision of development searches functions and support services to the community of the Sunshine Coast in accordance with legislation and established processes, procedures, and systems.

Key Duties

• Support Branch teams in researching and processing development searches requests in accordance with legislative and corporate requirements, and established work and quality assurance procedures.
• Provide accurate and timely information, sound advice and assistance to customers and staff through effective questioning, research, analysis, negotiation and conflict management, in accordance with legislative and corporate requirements whilst maintaining a strong customer focus.
• Undertake data input and information management in accordance with established work and quality assurance procedures, receiving and processing applications under the relevant legislation, accepting and receipting monies, and file management, including recording, updating and maintaining organisation databases.
• Prepare correspondence to external customers in accordance with council and statutory requirements to facilitate responses to searches and information requests, displaying a high level of professionalism and knowledge.

Provide professional and courteous support services to our customers and staff in a timely and proactive manner, anticipating requirements and responding accurately

About you

• You will have Completed a Certificate II or III Business Administration or other relevant disciplines and/or equivalent experience working in a large local government in the customer services and development services environment.
• You will have relevant experience in a business administrative support and customer focused environment applying standards and procedures that require a developing knowledge of the legislation and regulations relevant to the area of work.
• You will have a developing knowledge of the relevant legislation, policies, standards, regulations and procedures supporting the business practices relevant to the area of work.
• You will have a sound written and verbal communication skills, including a good understanding and working knowledge of the Microsoft Office suite and other relevant computer applications, systems and programs such as electronic records management systems and geographic information systems.
• You will prove to have good time management, attention to detail, work prioritisation and research and organisation skills with demonstrated experience working both independently and interdependently to ensure work tasks are delivered on time and to a high standard.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits which include but are not limited to:

• 9-day fortnight - to support your enjoyment of the lifestyle benefits Sunshine Coast has to offer.
• Pay you 17.5% loading when taking annual leave (4 weeks entitlement per year)
• Generous Superannuation benefits - council will also contribute 12% Superannuation in addition to your 6% superannuation contribution

How to apply

Your written application should include:

• a 1-2 page cover letter detailing your suitability for the role in Council including your ability to fulfil the key responsibilities and requirements on the Position Profile, including details of any specific or mandatory qualifications; and
• A current resume or curriculum vitae.

Once you have these two documents ready,

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

For specific enquiries contact Alexandra Favell during business hours on 0429 868 ***.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team *********@sunshinecoast.qld.gov.au.

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.