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SalaryDevOps Analyst
- Role Type: Permanent/Ongoing full-time opportunity
- Salary: DCS Clerk Grade 7/8, base salary starting at $101,947 - $112,849 plus 10.5% superannuation and leave loading
- Location: Sydney, flexible working arrangements available
Do you want to design, create, test and document new or amended software applying best practice methodologies and industry recognised systems, processes and standards to meet defined business needs?
Yes? Then this role is for you…
Government Technology Platforms (GTP) is looking for a DevOps Analyst to join their team. In this role, you will assist in supporting the development, deployment and maintenance of automated software and hardware components of the infrastructure and platforms ensuring service level agreements are met.
This role currently reports to the Infrastructure, DevOps & Security Lead.
Key responsibilities include:
- Managing the Development Operations and change request process to minimise the risk of service interruptions, identifying opportunities for service and business improvement
- Identifying & implementing improvements and efficiencies to maximum value from services, including the potential for automation of processes
- Developing, reviewing and maintaining support documentation for the change management process to minimise the impact of planned changes
- Integrating and testing components, systems and their interfaces to create operational services, maintaining and monitoring tools to ensure software is configured and working efficiently and to agreed security standards
- Maintaining and supporting services including the coordination of Business systems for after-hours requests including managing the batch processes ensuring all jobs complete successfully, batch jobs are run at optimum efficiency and follow up on any batch errors
- Working with business and technology stakeholders to translate user stories and business problems to propose design approaches or services to create specifications and technical designs of systems to meet defined business needs
- Developing and maintaining customer and stakeholders through effective communication, negotiation and issues management to ensure deliverables are met
- Ideally, you should have at least 5 years in-depth experience in infrastructure development and support
- With relevant certifications related infrastructure (network, server and storage) and service management such as ITIL
- Exposure to microservices and API integration
- Ability to stand pressure in dealing with multiple changing priorities
- Demonstrable advanced knowledge using current relevant technologies
- Great team player and quick learner
This is an important role embedded in the systems operations team with promising career to support modern infrastructure and applications.
The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. DCS is undertaking an ambitious digital transformation of government services, underpinned by its Digital Government Strategy.
Applying is easy!
If this role sounds like you, you can apply by clicking the button 'Apply Online' below and submit your resume.
If you don't meet all the criteria, but still believe you could succeed in this role, please still apply - we'd love to hear from you.
Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation
Click to access the Role Description. For enquiries relating to recruitment please contact Caitlin Birrell via caitlin.birrell@customerservice.nsw.gov.au.
Closing Date: Wednesday, 7th December 2022 at 9:59am
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our to find out what it means to work for us.
Our Commitment to Diversity, Inclusion & Flexibility
We are committed to diversity, inclusion, and new ways of working.
The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.
We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.
If you do require an adjustment during the recruitment process, please notify us on your application form or contact the recruiter via caitlin.birrell@customerservice.nsw.gov.au
