AddressCompany description:
Department of Communities and Justice
Job description:
Digital Communications Officer
Location - Strawberry Hill
Employment type - Ongoing, Full time
Salary - Clerk Grade 7/8, Salary ($99,431 pa - $110,062), plus employer's contribution to superannuation
About the Office the Advocate Children and Young People (ACYP)
The Advocate works to improve the safety, welfare and wellbeing of all children and young people in NSW. The Office of the Advocate speaks up for children and young people to ensure that their rights are respected, and their points of view heard by adult decision makers. The Office of the Advocate engages with the children and young people of NSW and listen to their feedback and input.
Your role
The Digital Communications Officer provides support, problem solving, content management, compliance and reporting for ACYP's digital products including websites, CRM systems and Intranet social channels to meet the needs of user, business and legal requirements.
What you'll do
As part of the ACYP team you will have responsibility for driving positive digital communications with key stakeholders and provide innovative solutions to increase opportunities for engagement with children and young people.
You will also
- Manage or participate in a range of internal projects on behalf of and in conjunction with subject matter experts and content owners throughout the agency, including content management, production and publishing.
- Undertake analysis, prepare reports, and make recommendations to improve performance of the agency's digital products and enhance user experience and implement the necessary changes.
- Implement ongoing improvements to the agency's digital products including content design, navigation, tools and other functionalities to enhance user experience.
- Ensure that the agency's digital products including websites, a CRM system and social channels comply with government policies and standards, security, accessibility, usability and branding requirements.
- Support the creation and implementation of the agency's social media plan in collaboration with management and communications.
- Build strong working relationships and share information with team members to keep abreast of initiatives and priorities and contribute to ensuring that information published on ACYP's social channels, stakeholder EDM's and the website is clear, consistent, timely, accurate and reliable.
What we're looking for
Demonstrated experience in developing and implementing a range of digital communications products including intranet and internet websites and social channels. in a large and complex organisation.
Demonstrated experience in content management and production with industry-standard content management systems.
Demonstrated understanding of the regulatory environment for government digital communications, including security, accessibility, usability, compliance with legislative requirements, brand management and procurement.
Tertiary qualifications in a relevant discipline or equivalent experience
Download the role description.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close Monday 26th September 2022 at 11:59PM AEST
Got a question?
If you've got a question about applying or require an adjustment in the recruitment process, please, call Theresa Ung on 0404 342 *** or via ***********@justice.nsw.gov.au
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Una O'Neill at **********@acyp.nsw.gov.au or phone 02 9248 0***
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.
Other Information
A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.
Thank you for your interest in this role. We look forward to receiving your application.
