AddressDigital Delivery Lead - 12 months fixed term - Perth
Your Division
The Digital team is responsible for creating, designing and managing exceptional customer experience to meet the needs of our customers, regulators and stakeholders.
We are striving to become more customer obsessed, digitally enabled, agile and responsive. We want to be known for being vibrant, collaborative, innovative, trusted and courageous.
Our teams are fluid and dynamic, with the ability to move quickly to respond to the needs of our customers, regulators and stakeholders.
Your team
The Delivery Lead is accountable for managing relationships across Bankwest divisions, Group and with external stakeholders when it comes to planning for and delivering large, strategic and often complex customer focused solutions.
Your Impact
The Delivery Lead role is one of the core delivery roles within Bankwest, with a principal focus on co-ordinating delivery of customer outcomes and effective management of technology and process focused change. The Delivery Lead role ensures the effective execution of the Bankwest's Blaze Delivery Model and has a critical role to play in driving the achievement of the Digital strategic outcomes.
More specifically you will responsible for;
- Establishing and managing relationships with both peers and senior executives across the Delivery & Engineering Chapter, within the Digital and Data teams and across the organisation to effect delivery of objectives for Digital.
- Enabling the delivery of quality customer outcomes by:
- driving the execution of key activities within agreed timeframes and costs and at a high level of quality
- informing the most appropriate delivery methodology and directing colleagues with appropriate skills to support that approach
- managing threats to the delivery of initiatives
- facilitating, escalating & monitoring the necessary remedial & recovery actions
- managing all risks and issues, assumptions and dependencies
- ensuring that budgetary and quality parameters and controls are appropriately reported on
- Adherence to Delivery processes, reporting frameworks, practices and controls based on Bankwest's Blaze Delivery Model
- Contributing to the ongoing enhancement of Delivery processes & methodologies.
- Ensuring a culture of quality and focus on Delivery within Digital.
We want to hear from you if you have:
- High levels of competency, experience & strategic awareness in a delivery environment to enable you to effectively deal with the complexity of directing a variety of initiatives.
- Excellent organising and planning skills with the ability to co-ordinate and manage multi-discipline activities; to organise workloads in a structured and logical way; and whilst working to tight deadlines.
- Demonstrated expertise in establishing & maintaining relationships both with with a wide range of stakeholders in a large & diverse organisation, including strong analytical & tactical delivery skills directed at exceeding expectations.
- At least 7+ years' experience in a Delivery focused role, with demonstrated success in achieving customer outcomes, within timeframe and budget expectations and in line with governance standards.
- Tertiary qualifications in IT or Business related field or appropriate professional certification in Project Management.
If this sounds like you - please apply today !
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Advertising End Date: 14/10/2022
