Address
Form of work A leader in the home solutions, retail industry
Expand on your digital marketing and eCommerce skills
About Our Client
This business is Australia's largest retail floor covering specialist. They are about to celebrate 50 years in the industry!This role sits within a dynamic Digital eCommerce team, responsible for driving the online business for the eCommerce website and supporting National Marketing functions.
Job Description
Support the marketing team in the implementation of marketing strategies and campaigns to drive sales, engagement, and conversions
Develop and manage the strategy and implementation of web presence with accurate product information and optimisation for conversion, whilst adhering to SEO guidelines
Ensuring the website is optimised towards improved rankings and online metrics
Liaise with Merchandise and Marketing teams for content for product uploads/deletions/changes
Analyse sales, merchandise, user experience, layout and data, and traffic to enable optimisation and growth of sales and an increase in customer experience
Build, execute and report performance of eDM campaigns
Proactively seek opportunities to continually improve customer experience and increase operational efficiency of the online business
Identify and troubleshoot operational or technical issues where customer experience is affected across digital platforms and processes
Ability to project manage, prioritise and liaise with internal and external stakeholders (agencies) to ensure sales growth and excellent customer experience
Copy-writing for website content, product descriptions and optimised content for website
Provide administrative support and training to staff, including development of training resources (manuals and process documentation)
Provide support to members of the Digital Marketing team and be flexible enough in the role to help whenever needed
The Successful Applicant
1-2 years of Digital/Marketing/Ecommerce experience with a passion for online and retail
Strong Website content management experience
Solid understanding of Google Analytics and Google My Business
Demonstrated ability to contribute to and execute marketing strategies that work well with sales outcomes
Experience with CRM and/or email marketing platforms
Basic Understanding of coding (HTML, CSS)
Proficient in Microsoft Excel & Microsoft Suite
Experience in the retail industry or similar industry (desirable)
Experience using Magento (desirable), or other eCommerce platforms
Excellent organisational skills and ability to meet deadlines within a fast-paced environment
Excellent written and verbal communication skills with the ability to foster strong relationships with key stakeholders
High attention to detail ensuring that your work is delivered to a high standard
Continuous self-development - willingness to learn and be confident to alter the approach to drive a better outcome
What's on Offer
This is a great opportunity to expand upon your digital marketing, eCommerce and marketing skills
Fantastic progression pathways with the opportunity to work closely with the Digital Marketing and eCommerce Manager and move towards a future in management
Great salary with some hybrid flexibility
A very collaborative, fun and hard-working team
Free on-site parking
