Address
Form of work
SalarySouth West Healthcare (SWH) is seeking to recruit to the new role of Director Organisation Improvement & Consumer Experience to lead the Quality, Risk and Patient Experience operations of SWH.
The Director will work across all SWH campus, is a key member of the SWH leadership team, and will provide strategic, operational and leadership advice to Executive and the broader organisation.
This is an exciting opportunity for a highly motivated health professional to elevate this key leadership role through a period of unprecedented change and opportunity. In addition to the ongoing challenges faced across the health sector, this change includes preparing the organisation for a major capital redevelopment and responding to the Mental Health and Aged Care Royal Commission recommendations.
The successful candidate will foster cross-functional and system wide relationships, and build upon existing quality improvement methodology to strengthen systems, promote healthcare reliability, mitigate risk, improve clinical outcomes, enhance value and minimise patient harm.
This is a Full Time, Ongoing position (80 hours per fortnight) with a monthly ADO.
What you bring
You will have the ability to influence and engage stakeholders at all levels to ensure that quality and safety standards and risk management, is embedded throughout organisation. Exceptional communication skills, both written and verbal, are critical to the success of this position.
Applicants will hold post graduate qualifications in health science, business, quality assurance or equivalent. Significant experience working within the healthcare sector in similar leadership roles. Comprehensive knowledge and understanding of the legislative and policy framework, quality systems, compliance (including NSQHSS and Aged Care Standards), risk management and consumer experience which underpins service delivery in the public health sector, including accreditation processes, is essential.
What we offer
You will enjoy benefits such as:
- Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions;
- Internal and external professional development opportunities;
- Ongoing clinical supervision;
- A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs;
- Excellent terms and conditions of employment.
As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community.
SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.
SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.
With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.
To learn about the vibrant town and region please visit: http://www.warrnambool.com/
How to apply
Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 9 April 2023. Please ensure you address the selection criteria as outlined in the position description.
Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector)(Single Interest Employers) Enterprise Agreement 2021-2025
The successful applicant will be required to be eligible for and undergo the following:
- Police Record Check
- Employee Working with Children's Check
- Current Immunisation status
